Broadview Residential Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 6 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate staff and its ability to create a warm, home-like atmosphere for residents. While the majority of feedback is glowing, you should verify the consistency of staff communication during your tour to ensure your family's specific needs for updates are met.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a warm, home-like environment characterized by highly praised staff members, specifically Betsy, who is frequently cited for her compassion and professionalism. While most reviewers highlight exceptional care and engaging activities, one reviewer expressed significant concerns regarding staff reliability and inconsistent communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Warm, home-like atmosphere
- Engaging resident activities and holiday decorations
- Clean and beautiful facility design
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The facility looks so beautiful and well-maintained; what specific design elements do you use to maintain that warm, home-like atmosphere for the residents?
- 2We've heard wonderful things about how much the staff enjoys celebrating holidays with the residents; what kind of seasonal activities or special decorations can we expect to see here?
- 3Since the nursing staff is often described as so attentive, how do you ensure that personalized care remains consistent for each resident's unique needs?
- 4How does the team manage medical emergencies or urgent care needs during the overnight hours?
- 5With a capacity of 180 residents, how do you ensure that the community still feels intimate and that every resident's individual interests are met through daily activities?
- 6We noticed your team is very responsive to feedback; how do you involve families in the ongoing care and communication process?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Broadview for 6 months and has received the best care! I cannot say enough about Betsy and the staff! The most compassionate, helpful, excellent team that makes the residents feel cared for and cared about.”
“I felt very comfortable with the care Frances received here. I was always kept in the loop. The place is beautiful too. It feels like a home rather than an assisted living facility.”
“The administrator Betsy is very knowledgeable and pleasant and makes sure everyone’s needs are met efficiently and in a timely manner.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 14, 2026InspectionClean
The inspection was an unannounced Required One (1) year visit. The physical plant tour revealed that the facility is generally well-maintained, with no immediate health or safety hazards noted at the time of the visit. However, the visit was terminated early, and a follow-up inspection is required to review medication, resident, and staff records.
Oct 24, 2025ComplaintClean
This report details a complaint investigation regarding staff allegedly preventing residents from passing away in the facility. The investigation found that the allegation was unsubstantiated based on interviews and record reviews. No immediate health and safety issues were noted during the visit.
Oct 24, 2025ComplaintClean
This report details a complaint investigation regarding staff allegedly preventing residents from passing away in the facility. The investigation found that the allegation was unsubstantiated based on interviews and record reviews. No immediate health and safety issues were noted during the visit.
Mar 19, 2025InspectionClean
The facility underwent a required annual inspection and was generally found to be in good condition. Specific areas noted included proper stocking of food supplies, clean common areas, and functional safety equipment like fire extinguishers. No deficiencies were cited during this review.
Dec 19, 2023InspectionClean
The facility underwent an unannounced required one-year annual inspection. The general physical plant tour revealed that most areas, including bedrooms, common areas, and the kitchen, were observed to be clean and in good working order. The only deficiency noted was that the fire extinguishers were overdue for servicing.
Sep 14, 2023ComplaintClean
This report details an investigation into four allegations: failure to arrange a reappraisal meeting, restraint of a resident, rough handling of residents, and improper medication dispensing. All allegations were investigated and subsequently deemed unsubstantiated based on staff interviews and record reviews.
Aug 15, 2023ComplaintClean
This report details an investigation into a complaint alleging that staff are preventing residents from participating in activities. The investigation found that the allegation was unsubstantiated. The evaluator noted that residents generally participate in activities of their choosing and were not forced to participate.
Mar 21, 2023ComplaintClean
This report details a complaint investigation conducted regarding allegations of resident assault and failure to safeguard personal belongings. The investigation found that the allegations were unsubstantiated based on interviews with staff and residents, and review of medical records. No deficiencies were cited in this report.
Ownership & Operations
Who Operates This Facility
535 W. Broadway, INC.
BETSY K DAVIS
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit broadviewresidential.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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