Brighton Place San Diego
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 13.0)
- High RN turnover (73%)
Below average in CA · Below recommended RN staffing · No penalties on record
What this means for your family
This facility offers highly impressive rehabilitation and wound care services that have significantly improved the health of several residents. However, you must investigate their fall prevention protocols and management responsiveness, as recent and past reviews highlight critical failures in preventing falls and addressing basic resident comfort.
Google Reviews
Google Reviews
59 reviews on Google“Families often praise the facility for its exceptional wound care, professional rehabilitation services, and a staff that treats residents like family. However, there are serious, critical allegations regarding patient safety, specifically concerning unmanaged falls, the development of severe bedsores, and inadequate response to resident comfort needs.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional wound care and specialized nursing
- Effective physical and occupational therapy
- Friendly and attentive nursing staff
- Clean and well-maintained facility
Concerns
- Serious patient safety issues including falls and bedsores (mentioned by 2 reviewers)
- Unresponsive management or difficulty reaching staff via phone (mentioned by 2 reviewers)
- Issues with resident comfort, such as extreme room temperatures
Rating Trends
Tap a year to see what changed
Distribution · 96 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rarely reference the specific details mentioned in the reviews. While they acknowledge the rating, the content is largely interchangeable across different reviews.
Questions for Your Tour
- 1I noticed some wonderful feedback regarding your wound care and specialized nursing; could you tell me more about how your clinical team manages complex medical needs?
- 2With the recent state inspections, what specific steps is the facility taking to address past deficiencies and improve overall safety protocols?
- 3How does the nursing team ensure that residents are comfortable and that their immediate needs are met, especially regarding room temperature and personal comfort?
- 4What is the best way for family members to stay in regular contact with the management team and receive updates on our loved one's care?
- 5Can you describe the daily schedule and what types of social activities or physical therapy programs are available to keep residents engaged?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“My mom came in without being about to walk or eat. 2 months later she was good as new. Walking on her own and eating all her favorite foods.”
“My father in law had not looked this good in a long time. He was at a facility in La Jolla before Brighton and what a difference! He looks so much healthier and happy!”
“While there, he developed a bed sore, that the nursing staff was totally unaware of. He also fell three times in one month with the last fall resulting in his death.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brighton Place San Diego shows a concerning pattern with 16 complaint-triggered deficiencies, indicating families have filed multiple reports about care issues. The facility repeatedly struggles with medication management, nutritional care, and infection control across multiple surveys spanning 2021-2025. While all deficiencies show correction dates, the persistent recurrence of similar problems in care planning, pharmacy services, and basic resident care suggests ongoing operational challenges that families should carefully evaluate.
Mar 19, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 2, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 13, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 13, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Apr 1, 2025Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Jan 15, 2025Routine21
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Environmental Deficiencies
Have policies on smoking.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Ownership & Operations
Who Operates This Facility
Brighton Place San Diego
for profit
Chain Affiliation
Pacific Healthcare Holdings
15 facilities nationwide
Chain avg rating: 2.3/5 · Rank 8 of 15
Ownership & Management
Owners
Katz Healthcare Investment Partnership
Owner · Organization
Pacific Healthcare Holdings, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit brightonplacesd.com
Medicare data downloads
Original nursing home datasets
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