Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 44% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 20 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families often praise the facility for its exceptional wound care, professional rehabilitation services, and a staff that treats residents like family. However, there are serious, critical allegations regarding patient safety, specifically concerning unmanaged falls, the development of severe bedsores, and inadequate response to resident comfort needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 100 analyzed
The owner uses highly templated, repetitive responses that rarely reference the specific details mentioned in the reviews. While they acknowledge the rating, the content is largely interchangeable across different reviews.
Personalized based on this facility's data
Key Review Excerpts
“My father in law had not looked this good in a long time. He was at a facility in La Jolla before Brighton and what a difference! He looks so much healthier and happy!”
“While there, he developed a bed sore, that the nursing staff was totally unaware of. He also fell three times in one month with the last fall resulting in his death.”
“I'm particularly I must highlight the wound care nurse and specialist Loreen Lankford and CNA Cota”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Brighton Place San Diego shows a concerning pattern with 16 complaint-triggered deficiencies, indicating families have filed multiple reports about care issues. The facility repeatedly struggles with medication management, nutritional care, and infection control across multiple surveys spanning 2021-2025. While all deficiencies show correction dates, the persistent recurrence of similar problems in care planning, pharmacy services, and basic resident care suggests ongoing operational challenges that families should carefully evaluate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Brighton Place San Diego
for profit
Pacific Healthcare Holdings
15 facilities nationwide
Chain avg rating: 2.3/5 · Rank 8 of 15
Owners
Katz Healthcare Investment Partnership
Owner · Organization
Pacific Healthcare Holdings, INC.
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
63 reviews from families & visitors
Official Website
Visit brightonplacesd.com
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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