Brickyard Healthcare - Woodlands Care Center
Strong Medicare quality ratings; families often praise home-like environment. Still worth an in-person visit.
based on 20 Google reviews

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What this means for your family
While some families report a positive, home-like experience, the facility has significant reports of cleanliness issues and poor communication with families. We strongly recommend conducting an unannounced visit and speaking directly with current residents' families to verify current standards of care.
Google Reviews
Google Reviews
20 reviews on Google“Brickyard Healthcare - Woodlands Care Center receives polarized feedback, with some families praising the home-like environment and quality meals, while others report severe concerns regarding cleanliness and neglect. While several reviewers highlight kind staff and good care, critical reports from family members describe issues with hygiene, communication, and responsiveness to medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Home-like environment
- Appreciated meal quality
- Friendly and helpful staff
Concerns
- Poor hygiene and facility cleanliness (mentioned by 2 reviewers)
- Understaffing and lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that family input to make changes to the daily experience here?
- 2With the facility having 120 residents, what specific steps are being taken to ensure that staff remain responsive and attentive to individual needs throughout the day?
- 3Cleanliness is a top priority for our family; could you walk us through your current housekeeping schedule and how you ensure consistent standards across the building?
- 4Given the recent focus on medication management, could you explain the process for ensuring residents receive their prescriptions accurately and on time?
- 5We’ve heard positive things about the meal quality here; how do you incorporate resident preferences into the menu planning and dining experience?
- 6What does a typical afternoon look like for residents, and how do you encourage social engagement among those living in the Woodlands wing?
Personalized based on this facility's data
Key Review Excerpts
“The food is good! The pot roast is delicious! Becky does a great job making sure the residents have meals that are healthy and that they enjoy!”
“I wouldn’t let them care for my worst enemy. The place was filthy (I have pictures), her feet looked awful so I made an appt to take her to her podiatrist but they wouldn’t let me.”
“My mom was admitted here and had a horrible experience. I voluntarily discharged her in less than 48 hours. I took her home until I could get her into another facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with infection control, fire safety systems, and care planning, with families filing complaints about infection control and facility conditions. The facility has faced deficiencies across all five surveys, with infection control violations appearing four times and fire safety issues consistently identified. While all violations have correction dates, the pattern of repeat deficiencies in critical areas like infection prevention suggests ongoing operational challenges that families should carefully consider.
May 16, 2025Routine6
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 9, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 28, 2024Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 28, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 22, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 14, 2022Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Ownership & Operations
Who Operates This Facility
Brickyard Healthcare - Woodlands Care Center
for profit
Chain Affiliation
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 4 of 23
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit brickyardhc.com
Medicare data downloads
Original nursing home datasets
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