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Strong Medicare quality ratings; public reviewers often praise effective inpatient physical therapy. Still worth an in-person visit.
based on 5 Google reviews
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Brian Center of Alleghany has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective inpatient physical therapy and dedicated social services advocacy. Review the component ratings and current source records before deciding.
The Brian Center of Alleghany receives polarized feedback, with some families praising the facility for its effective rehabilitation programs and dedicated leadership. However, other reviewers report significant issues with responsiveness to call bells and inconsistent attention to patient needs, particularly regarding food service and staff attitude.
Quality Themes
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Concerns
Rating Trends
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Distribution · 6 analyzed
Personalized based on this facility's data
Key Review Excerpts
“We feel that he received the best care and physical therapy while at The Brian Center.”
“Debbie Hollingsworth, in Social Services at the Brian, went far above and beyond to help our family member receive the rehabilitation she needs, advocating on her behalf with the insurance company”
“It takes them 45 minutes or longer to snswer call bell, & when my husband ask for something sometimes he never gets it”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Brian Center of Alleghany shows a pattern of deficiencies across two surveys in 2019 and 2024, with care planning issues appearing in both inspections. The most recent survey found problems with care planning, infection control, and medication labeling. While all deficiencies have correction dates, the recurring care planning problems suggest ongoing challenges in developing timely, comprehensive resident care plans.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Brian Center of Alleghany
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Official Website
Visit kissitopostacutealleghany.org
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