Brian Center of Alleghany
Strong Medicare quality ratings; families often praise effective inpatient physical therapy. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
The facility is highly regarded for its rehabilitation therapy and social services advocacy, making it a strong candidate for post-acute recovery. However, because some families have reported significant delays in nurse call bell response times, we recommend asking management about current staffing ratios and how they monitor response times during off-peak hours.
Google Reviews
Google Reviews
5 reviews on Google“The Brian Center of Alleghany receives polarized feedback, with some families praising the facility for its effective rehabilitation programs and dedicated leadership. However, other reviewers report significant issues with responsiveness to call bells and inconsistent attention to patient needs, particularly regarding food service and staff attitude.”
Quality Themes
Tap a score for detailsStrengths
- Effective inpatient physical therapy
- Dedicated social services advocacy
- Strong facility leadership
- Generally responsive nursing care
Concerns
- Slow response times to nurse call bells (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for inpatient physical therapy, how do you tailor those rehabilitation programs for residents with varying levels of mobility?
- 2I noticed the facility has a dedicated social services team; could you share how they help families navigate the transition process and support ongoing advocacy for residents?
- 3When a resident uses their nurse call bell, what is the standard protocol for response times, and how do you ensure staff are alerted quickly during peak hours?
- 4With 89 residents in the facility, how do you foster a sense of community and keep residents engaged through daily activities and social programming?
- 5Regarding the recent health inspection reports, what specific steps has the leadership team taken to address the cited deficiencies and improve overall care standards?
- 6How does your nursing staff coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status that requires immediate medical intervention?
Personalized based on this facility's data
Key Review Excerpts
“We feel that he received the best care and physical therapy while at The Brian Center.”
“Debbie Hollingsworth, in Social Services at the Brian, went far above and beyond to help our family member receive the rehabilitation she needs, advocating on her behalf with the insurance company”
“It takes them 45 minutes or longer to snswer call bell, & when my husband ask for something sometimes he never gets it”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brian Center of Alleghany shows a pattern of deficiencies across two surveys in 2019 and 2024, with care planning issues appearing in both inspections. The most recent survey found problems with care planning, infection control, and medication labeling. While all deficiencies have correction dates, the recurring care planning problems suggest ongoing challenges in developing timely, comprehensive resident care plans.
Jan 24, 2024Routine10
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Oct 2, 2019Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Brian Center of Alleghany
for profit
Chain Affiliation
Kissito Healthcare
6 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Mcclintic Operations LLC
Owner · Organization
Mcclintic Operations Holdco II LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit kissitopostacutealleghany.org
Medicare data downloads
Original nursing home datasets
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