Brethren Retirement Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 43 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (51%)
- High RN turnover (56%)
Bottom 25% in OH · Below recommended RN staffing · Above recommended total nurse staffing
What this means for your family
Brethren Retirement Community offers a beautiful environment for independent living, but families considering the nursing care wing should proceed with caution. Given the recurring reports of understaffing and hygiene concerns, we strongly recommend requesting a tour of the specific unit your loved one would occupy and asking management directly how they address staffing shortages during weekends and holidays.
Google Reviews
Google Reviews
43 reviews on Google“Brethren Retirement Community presents a polarized experience, with residents of independent living areas like Chestnut Village expressing high satisfaction, while family members of nursing care residents report significant concerns regarding staffing levels and quality of care. While some families praise the facility's activities and social environment, others have raised serious allegations regarding neglect, management, and hygiene issues.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained independent living grounds
- Engaging activity programs for residents
- Friendly and caring staff in specific units
- Positive social environment for independent residents
Concerns
- Chronic understaffing leading to poor care (mentioned by 5 reviewers)
- Poor management responsiveness to complaints (mentioned by 3 reviewers)
- Hygiene and pest control issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the community's beautiful grounds and active social calendar, how do you ensure that residents in the nursing care wing are just as engaged and included in daily activities as those in independent living?
- 2With recent feedback regarding staffing levels, could you explain how you manage daily care assignments to ensure that residents receive consistent attention throughout the day and night?
- 3I noticed the facility has had some recent challenges with cleanliness and maintenance; what specific protocols are currently in place to ensure a hygienic and comfortable environment for residents?
- 4When a family has a concern or a complaint, what is the formal process for ensuring it is addressed promptly and that there is clear communication back to the family?
- 5How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies, and how quickly are family members typically notified?
- 6Since staffing consistency is a priority for us, what steps are you taking to retain your core nursing team and minimize the use of temporary or agency personnel?
Personalized based on this facility's data
Key Review Excerpts
“The staff genuinely cares about the residents. They have a fantastic activity director, Melinda, who provides great activities! The food is diverse and very good.”
“I would not recommend this nursing home to anyone or their loved ones my grandma was there and she was being poorly taken care of and every time we would bring anything up they would say they were short-staffed.”
“DONT DO IT very Short staffed and filled with BED BUGS no they are not gone spite what staff members say!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing four complaints resulting in deficiencies related to resident protection, nursing staffing, and meal services. The most recurring issues involve fire safety systems, medication management, and resident rights violations. While all deficiencies have correction dates, the repeated fire safety problems across multiple surveys and recent complaints about abuse protections in 2025 suggest ongoing operational challenges that warrant careful evaluation during a visit.
Sep 19, 2025Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Apr 14, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 6, 2025Routine12
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 30, 2023Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jun 13, 2022Routine8
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Payment Denial
Mar 6, 2025
22-day denial
Ownership & Operations
Who Operates This Facility
Brethren Retirement Community
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit bhrc.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Rest Haven Nursing Home INC
2.1 miNursing Home · Greenville, OH
Ayden Healthcare of Greenville
2.6 miNursing Home · Greenville, OH
Village Green Rehabilitation and Healthcare Center
2.6 miNursing Home · Greenville, OH