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Nursing HomeMedicaid Investigative

Brethren Retirement Community

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

750 Chestnut Street, Greenville, OH 4533180 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 43 Google reviews

5
4
3
2
1
Brethren Retirement Community Nursing Home in Greenville, OH — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (10 vs median 8.0)
  • High staff turnover (51%)
  • High RN turnover (56%)

Bottom 25% in OH · Below recommended RN staffing · Above recommended total nurse staffing

Source: Medicare data

What this means for your family

Brethren Retirement Community offers a beautiful environment for independent living, but families considering the nursing care wing should proceed with caution. Given the recurring reports of understaffing and hygiene concerns, we strongly recommend requesting a tour of the specific unit your loved one would occupy and asking management directly how they address staffing shortages during weekends and holidays.

Google Reviews

Google Reviews

43 reviews on Google
Brethren Retirement Community presents a polarized experience, with residents of independent living areas like Chestnut Village expressing high satisfaction, while family members of nursing care residents report significant concerns regarding staffing levels and quality of care. While some families praise the facility's activities and social environment, others have raised serious allegations regarding neglect, management, and hygiene issues.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean3.0Activities9.0MedsN/AMemory5.0Comms3.0ValueN/A

Strengths

  • Beautiful, well-maintained independent living grounds
  • Engaging activity programs for residents
  • Friendly and caring staff in specific units
  • Positive social environment for independent residents

Concerns

  • Chronic understaffing leading to poor care (mentioned by 5 reviewers)
  • Poor management responsiveness to complaints (mentioned by 3 reviewers)
  • Hygiene and pest control issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'17(2)'19(2)'22(1)'24(10)'26(3)

Distribution · 45 analyzed

5
25
4
4
3
6
2
1
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the community's beautiful grounds and active social calendar, how do you ensure that residents in the nursing care wing are just as engaged and included in daily activities as those in independent living?
  • 2With recent feedback regarding staffing levels, could you explain how you manage daily care assignments to ensure that residents receive consistent attention throughout the day and night?
  • 3I noticed the facility has had some recent challenges with cleanliness and maintenance; what specific protocols are currently in place to ensure a hygienic and comfortable environment for residents?
  • 4When a family has a concern or a complaint, what is the formal process for ensuring it is addressed promptly and that there is clear communication back to the family?
  • 5How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies, and how quickly are family members typically notified?
  • 6Since staffing consistency is a priority for us, what steps are you taking to retain your core nursing team and minimize the use of temporary or agency personnel?

Personalized based on this facility's data


Key Review Excerpts

The staff genuinely cares about the residents. They have a fantastic activity director, Melinda, who provides great activities! The food is diverse and very good.

Long-term resident's family · 2018★★★★★

I would not recommend this nursing home to anyone or their loved ones my grandma was there and she was being poorly taken care of and every time we would bring anything up they would say they were short-staffed.

Long-term resident's family · 2022☆☆☆☆

DONT DO IT very Short staffed and filled with BED BUGS no they are not gone spite what staff members say!

Family member · 2023☆☆☆☆
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
15.3%
OH
6.9%
Darke
7.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
12.1%
OH
28.2%
Darke
17.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
OH
5.8%
Darke
4.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.9%
Worse than Avg
Here
81.9%
US
93.4%
OH
92.6%
Darke
97.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
OH
21.6%
Darke
21.3%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
3.2%
OH
3.3%
Darke
1.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.4%
Worse than Avg
Here
64.4%
US
79.7%
OH
75.6%
Darke
88.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.5%
Worse than Avg
Here
74.5%
US
81.8%
OH
78.4%
Darke
93.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Darke
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (10.1)
5 complaint-triggered

This facility shows concerning patterns with families filing four complaints resulting in deficiencies related to resident protection, nursing staffing, and meal services. The most recurring issues involve fire safety systems, medication management, and resident rights violations. While all deficiencies have correction dates, the repeated fire safety problems across multiple surveys and recent complaints about abuse protections in 2025 suggest ongoing operational challenges that warrant careful evaluation during a visit.

Sep 19, 2025Complaint
1
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Apr 14, 2025Complaint
2
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 6, 2025Routine
12
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 18, 2024Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jun 30, 2023Complaint
1
0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Jun 13, 2022Routine
8
0888Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Federal Penalties

Payment Denial

Mar 6, 2025

22-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brethren Retirement Community

Organization Type

nonprofit

Ownership & Management

Key personnel

Fifth Third Bank, National Association5% or Greater Mortgage InterestAllread, KaraW-2 Managing EmployeeEubank, CarlW-2 Managing EmployeeGasper, LisaW-2 Managing EmployeeHill, HollyW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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