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Nursing HomeMedicaid

Rest Haven Nursing Home INC

Strong Medicare quality ratings; families often praise highly effective rehab therapy team. Still worth an in-person visit.

1096 North Ohio Street, Greenville, OH 4533176 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 14 Google reviews

5
4
3
2
1
Rest Haven Nursing Home INC Nursing Home in Greenville, OH — Street View
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What this means for your family

Rest Haven is highly recommended by families for its effective rehab services and attentive, respectful staff. Because the majority of reviews are short or lack text, we suggest scheduling an in-person tour to observe daily operations and resident engagement firsthand.

Google Reviews

Google Reviews

14 reviews on Google
Rest Haven Nursing Home receives consistent praise for its dedicated rehab therapy team and friendly nursing staff. Families highlight the quality of the food and the variety of engaging daily activities provided to residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Highly effective rehab therapy team
  • Friendly and respectful nursing staff
  • High-quality, delicious meal options
  • Engaging daily activities for residents

Rating Trends

Tap a year to see what changed

2345.0'12(2)5.04.8'18(8)5.05.0'20(2)4.55.0'23(4)5.0'26(1)

Distribution · 27 analyzed

5
23
4
4
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high praise for your rehab therapy team, how do you integrate those specialists into the daily care plans for long-term residents?
  • 2With the recent focus on quality improvement, what specific steps is the facility taking to address the areas noted in the most recent health inspection?
  • 3I noticed the facility has 76 residents; how do you ensure that the staffing levels remain consistent to provide personalized attention throughout the day?
  • 4The meal options are frequently highlighted as a strength; could you walk us through how you accommodate individual dietary needs while keeping the dining experience engaging?
  • 5Since daily activities are a core part of life here, what are some of the most popular programs currently running for residents to stay active and social?
  • 6In the event of a sudden medical change, what is your specific protocol for communicating with family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

IF YOUR THERE FOR REHAB THIS IS THE PLACE FOR YOU..THE REHAB TEAM ARE AMAZING THEY WILL HELP YOUR LOVED ONE WITH RESPECT AND KINDNESS

Rehab patient family member · 2023★★★★★

Very friendly and hard working staff. They took care of my Grandma after her knee replacement in the rehab and were amazing! The food was great as well and my Grandma said all her meals were delicious. Also had some really fun activities almost every day.

Long-term resident's family · 2018★★★★★

Staff friendly food awesome fun activities I recommend this place

Visitor/Family · 2021★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
4.06hrs
99%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
12.1%
OH
28.2%
Darke
15.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
15.4%
OH
9.4%
Darke
9.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
14.4%
OH
5.8%
Darke
8.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
15.3%
OH
6.9%
Darke
13.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.3%
Better than Avg
Here
17.3%
US
19.5%
OH
25.4%
Darke
25.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Darke
94.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.0%
Better than Avg
Here
92.0%
US
79.7%
OH
75.6%
Darke
81.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
OH
78.4%
Darke
89.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
OH
1.2%
Darke
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (10.1)

Rest Haven shows a concerning pattern of recurring fire safety violations across all three surveys, with issues like sprinkler systems, fire alarms, and emergency lighting appearing repeatedly. The facility also has ongoing problems with infection control and resident safety measures. While all deficiencies show correction dates, the persistence of similar fire safety issues across multiple years suggests systemic challenges that families should carefully consider.

Aug 7, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Dec 19, 2022Routine
19
0915Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · Pattern

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 26, 2019Routine
12
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0226Potential for harm · PatternCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rest Haven Nursing Home INC

Organization Type

for profit

Chain Affiliation

Chain Name

Vancrest Health Care Centers

Chain Size

13 facilities nationwide

Chain avg rating: 4.2/5 · Rank 11 of 13

Ownership & Management

Owners

Resthaven Nursing Home INC.

Owner · Organization

100%

Bagley, Jon

Owner (parent company)

22%

Gehl, Jacob

Owner (parent company)

10%

Mccleery, Mark

Owner (parent company)

9%

Myers, Mark

Owner (parent company)

16%

White, Carol

Owner (parent company)

8%

White, Mark

Owner (parent company)

27%

White, Steven

Owner (parent company)

8%

Key personnel

Bagley, JonContracted Managing EmployeeMccleery, MarkContracted Managing EmployeeWhite, MarkContracted Managing EmployeeHess, LisaW-2 Managing EmployeeBagley, JonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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