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Nursing HomeMedicaid Investigative

Brentwood Extended Care & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

841 North 38th Street, Muskogee, OK 7440190 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 15 Google reviews

5
4
3
2
1
Brentwood Extended Care & Rehab Nursing Home in Muskogee, OK — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)

Bottom 25% in OK · Critically understaffed (RN) · $97,625 in fines

Source: Medicare data

What this means for your family

While the facility is praised for its cleanliness and the accessibility of its administrator, the presence of extreme negative feedback regarding staff behavior is concerning. We recommend scheduling a tour during a weekend or evening shift to observe staff interaction firsthand, as the quality of care appears inconsistent.

Google Reviews

Google Reviews

15 reviews on Google
Brentwood Extended Care & Rehab receives highly polarized feedback, with some families praising the facility's cleanliness and the responsiveness of the administrator, Stella McCoy. Conversely, other reviewers describe the environment in extremely negative terms, citing poor care and rude staff behavior. Potential families should be aware that the facility lacks consistent, detailed feedback, making it difficult to gauge the day-to-day quality of care.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean10.0Activities10.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Highly regarded administrator
  • Responsive leadership for family concerns

Concerns

  • Reports of rude and uncaring staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'17(1)3.04.2'19(5)3.02.0'22(1)1.03.0'24(2)5.0'26(2)

Distribution · 16 analyzed

5
9
4
0
3
0
2
1
1
6

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the administrator is highly regarded for being responsive; how does that leadership style translate into how staff members are trained to interact with residents on a daily basis?
  • 2Given the recent focus on staffing levels, could you explain how you ensure consistent, compassionate care for all 90 residents throughout the day and night?
  • 3I see that the facility has had some recent health inspection findings; what specific steps is the team taking to address those areas and improve the overall quality of care?
  • 4How do you foster a positive and supportive culture among the staff to ensure that every resident feels treated with kindness and respect?
  • 5With a capacity of 90 residents, what does a typical day look like in terms of social engagement and activities to keep everyone active and connected?
  • 6In the event of a medical emergency, what is the exact protocol for notifying family members and coordinating with local medical providers?

Personalized based on this facility's data


Key Review Excerpts

Would someone get Stella McCoy an award for administrator of the year because if I ever have a concern she will get to the bottom of it and I appreciate it so much.

Family member · 2019★★★★★

The home is nice and clean and the care is excellent. The staff are really caring and will make sure the resident is taken care of and happy as well as the family members.

Grandchild of resident · 2018★★★★★

The staff has been very nice. It is clean and well kept. Inside is decorated for the season. They have activities for the residents. The food has been very good.

Family member · 2019★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
39%
Registered nurses for medical care
Total Nursing
2.83hrs
69%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility45.5%
Worse than Avg
Here
45.5%
US
15.5%
OK
17.2%
Muskogee
16.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility44.0%
Worse than Avg
Here
44.0%
US
19.5%
OK
25.4%
Muskogee
28.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
14.4%
OK
13.8%
Muskogee
8.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
OK
3.3%
Muskogee
3.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
OK
90.6%
Muskogee
90.5%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility8.2%
Worse than Avg
Here
8.2%
US
0.9%
OK
2.0%
Muskogee
1.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
81.8%
OK
75.0%
Muskogee
62.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
9penalties
Near state avg (7.2)
12 complaint-triggered
$97,625 in fines

This facility shows concerning patterns of care problems with 12 complaint-triggered deficiencies where families filed reports about issues. The most recurring problems involve care planning and assessments, abuse prevention and reporting, and safety hazards. Recent complaints in 2024-2025 focused on serious issues like abuse prevention failures, accident hazards, and inadequate care, though all deficiencies show correction dates suggesting the facility addresses problems when identified.

Jul 31, 2025Routine
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jul 31, 2025Complaint
4
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 27, 2024Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 21, 2024Complaint
1
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 25, 2024Routine
26
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Nov 21, 2023Complaint
1
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Mar 25, 2024

$32,709

Fine

Feb 12, 2024

$4,938

Fine

Jan 22, 2024

$14,814

Fine

Jan 8, 2024

$4,938

Fine

Jan 2, 2024

$4,587

Fine

Dec 11, 2023

$13,762

Fine

Nov 20, 2023

$4,587

Fine

Nov 13, 2023

$4,587

Fine

Oct 23, 2023

$12,703

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brentwood Extended Care & Rehab

Organization Type

for profit

Ownership & Management

Owners

Montgomery, Montie

Owner

100%

Key personnel

Montgomery, MontieW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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