Brentwood at Niles
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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What this means for your family
Brentwood at Niles is highly regarded for its vibrant activity calendar and compassionate, family-oriented staff. While the facility is an excellent choice for social engagement and daily care, families should be proactive in monitoring medical needs and maintaining clear, documented communication with management to ensure health concerns are addressed promptly.
Google Reviews
Google Reviews
44 reviews on Google“Brentwood at Niles is widely praised for its warm, family-like atmosphere and dedicated staff who are frequently described as attentive and caring. Families consistently highlight the facility's cleanliness, engaging activity programs, and the convenience of on-site therapy services as major benefits. While the vast majority of feedback is glowing, a small minority of reviewers have raised serious concerns regarding management communication and the quality of medical oversight during health crises.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Engaging and frequent activity programs
- Clean and well-maintained facility
- Convenient on-site therapy services
Concerns
- Management communication and professionalism (mentioned by 2 reviewers)
- Inadequate medical oversight or response during health emergencies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a vibrant calendar of activities mentioned by families, could you walk us through a typical week of events and how you encourage residents to participate?
- 2I noticed your team is very active in responding to feedback online; how do you ensure that family communication remains consistent and transparent regarding any changes in a resident's care plan?
- 3Given the convenience of your on-site therapy services, how do you coordinate those sessions with the daily activity schedule to ensure residents don't miss out on social time?
- 4Could you explain the process for managing health changes or urgent medical needs, specifically regarding how families are notified and involved during those moments?
- 5How does your management team foster an environment of professional accountability to ensure that the high standard of care your staff provides is consistently maintained?
- 6What steps do you take to ensure the facility remains as well-maintained and clean as your residents have come to expect?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly cares for their residents! Appreciate the honesty and care.”
“I have to say Brentwood has the best activity department I have ever seen, coming from someone who travels to different facilities and nursing homes. The director does a wonderful job keeping the residents engaged and busy which is so important.”
“I have been a nurse for 32 years so my expectations are high and I feel that my Mom is receiving the best care she deserves.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent April 2025 inspection identified several concerns regarding food safety, sanitation, and the secure storage of hazardous chemicals. However, the January 2024 inspection showed the facility was in full compliance with all rules.
Apr 16, 2025Routine
Hazardous and toxic chemicals were found in an unlocked lower cabinet in the assisted living common area and in a bathroom in the memory care unit.
Memory care unit kitchenette equipment and work surfaces were not maintained in a clean and sanitary condition.
Four employees had TB screenings completed the same day as occupational exposure, and one employee did not have a TB test in the record.
Multiple garbage or rubbish containers in common areas, laundry areas, and kitchens were found without tight-fitting lids.
No record of a meal census for the preceding 3-month period was found in the kitchen records.
Multiple food items in the memory care kitchenette, employee lounge, and main kitchen were unlabeled with appropriate open dates.
One resident's tuberculosis (TB) screening could not be located in the record.
Jan 25, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jun 4, 2015OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Gahc3 Niles Mi Alf Trs Sub, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit brentwoodnilesseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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