Bradley Health Care & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 42 Google reviews

Watch Bradley Health Care & Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some patients report successful rehab outcomes, the recurring reports of medication errors and communication failures are deeply concerning. If you consider this facility, we strongly recommend conducting unannounced visits and asking for a detailed plan on how they ensure family notification during medical emergencies.
Google Reviews
Google Reviews
42 reviews on Google“Bradley Health Care & Rehab receives highly polarized feedback, with some families praising the dedicated nursing and therapy staff, while others report severe concerns regarding neglect and communication failures. While rehab patients often report positive outcomes, multiple families have raised alarming allegations regarding medication errors, unexplained injuries, and a lack of transparency during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate long-term nursing care
- Responsive and friendly housekeeping staff
Concerns
- Poor communication with families regarding patient health and passing (mentioned by 3 reviewers)
- Medication management errors (mentioned by 2 reviewers)
- Understaffing leading to neglect or slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's size of 213 residents, how do you ensure consistent, proactive communication with families regarding changes in a loved one's health status?
- 2I noticed the staffing rating is lower than other metrics; could you walk me through how you manage shift coverage to ensure residents receive timely assistance?
- 3What specific protocols and double-check systems do you have in place to ensure accuracy and safety in medication management?
- 4Since physical and occupational therapy are noted strengths here, how are these services integrated into a resident's daily routine?
- 5How do you handle medical emergencies or urgent health concerns during evening and weekend hours when administrative staff may be off-site?
- 6I see you occasionally respond to online feedback; what is your process for addressing family concerns or questions once a resident has moved in?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT therapists were gentle and helpful.Excellent at their jobs. Nurses and CNAs work extremely hard and were knowledgeable regarding my hip fracture and how to move me in and out of bed.”
“My grandmother was sent here after a surgery that had complications. They misread her chart, and for over a month gave her massive doses of magnesium without rechecking her levels.”
“This place needs to be under investigation because my grandmother just passed away there and we spent a week calling daily multiple times a day trying to reach out to her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility had one serious complaint-triggered deficiency in 2024 involving resident protection from abuse and neglect, indicating families filed reports about safety concerns. The facility shows recurring issues with fire safety systems (smoke barriers, sprinklers, alarms) and building maintenance appearing across multiple surveys from 2018-2022. While all deficiencies show correction dates, the pattern of repeated fire safety violations and the recent abuse-related complaint warrant careful consideration during any visit.
Feb 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 2, 2022Routine8
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Dec 18, 2019Routine6
Smoke Deficiencies
Construct fire resistant interior walls.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 31, 2018Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Federal Penalties
Fine
Feb 27, 2024
$8,999
Ownership & Operations
Who Operates This Facility
Bradley Health Care & Rehab
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit bradleyhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Life Care Center of Cleveland
< 1 miNursing Home · Cleveland, TN
Signature Healthcare of Cleveland
< 1 miNursing Home · Cleveland, TN
Tennessee State Veterans Home- Cleveland
3.6 miNursing Home · Cleveland, TN