A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 41 Google reviews

Email Bradford House Nursing and Rehab, LLC to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Bradford House Nursing and Rehab, LLC has a middle-range Medicare overall rating. Strengths include compassionate end-of-life and palliative care. Some reviewers note concerns about chronic understaffing leading to delayed call light response (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Bradford House Nursing and Rehab receives polarized feedback, with many families praising the compassionate end-of-life care and dedicated nursing staff, while others report significant issues with chronic understaffing and poor communication. Critics frequently cite long wait times for call lights, lack of responsiveness from administration, and inconsistent hygiene standards. Families considering this facility should weigh the reports of genuine staff kindness against recurring concerns regarding operational oversight and staffing shortages.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My aunt just passed away at this facility and I can't tell you how wonderful these people are! They take on so much to make sure everything is smooth. Right before she passed they came in and changed her clothes cleaned her up they even brushed her hair.”
“My mom had to go here for rehab. She was put on a senior care hall. When I went to visit I was surprised to see that call lights would take over 40 minutes to be answered.”
“My father was at Bradford House for two weeks. The staff has been wonderful, very caring and attentive. The facility is very clean and welcoming, quite upscale in the common areas.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring problems across three years, with families filing three complaints that triggered inspections. The most persistent issues involve food safety and storage, medication management, and medical record keeping, with food safety deficiencies appearing in all four surveys from 2022 to 2025. While all deficiencies have reported correction dates, the repeated patterns suggest ongoing operational challenges that families should discuss during visits.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jul 9, 2026
$77,315
Bradford House Nursing and Rehab, LLC
for profit
Central Arkansas Nursing Centers
38 facilities nationwide
Chain avg rating: 3.5/5 · Rank 30 of 38
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit bradfordhousenr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Promenade Health and Rehabilitation
1.3 miNursing Home · Rogers, AR
Innisfree Health and Rehab, LLC
2.4 miNursing Home · Rogers, AR
Jamestown Nursing and Rehab, LLC
2.5 miNursing Home · Rogers, AR
Hampton Place Healthcare, LLC
2.6 miNursing Home · Rogers, AR
Ashley Rehabilitation and Health Care Center
2.8 miNursing Home · Rogers, AR
The Green House Cottages of Northwest Arkansas
2.9 miNursing Home · Bentonville, AR