Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 522 Google reviews

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Bonne Vie has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and excellent physical and occupational therapy programs. Review the component ratings and current source records before deciding.
Bonne Vie is highly regarded by many families for its exceptional rehabilitation services and compassionate nursing staff, specifically highlighting individuals like Jackie Swift for their attentive care. However, some families have reported severe concerns regarding medical misdiagnosis, neglectful hygiene practices, and slow response times from staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 138 analyzed
The owner relies heavily on a small set of repetitive templates to respond to reviews. Positive reviews are met with interchangeable phrases, while negative reviews are addressed using standardized corporate redirection or vague promises of review.
Personalized based on this facility's data
Key Review Excerpts
“Thanks to Bonne Vie Nurses and Physical Therapists, today they're both home happily living the”
“My mother has been a long term care resident for the past 6 years. My mother absolutely adores her “home”. She feels safe and is cared for in a loving and professional manner.”
“They diagnosed my brother-in-law with the wrong diagnosed they wanted to amputate his leg he had a blood infection they didn't check for that”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering inspections that found serious issues including inadequate protection from abuse and poor infection control. The facility shows recurring problems with care planning and treatment quality, appearing in multiple surveys from 2022 to 2024. While all deficiencies were reportedly corrected, the pattern of complaints and repeat violations in core care areas warrants careful consideration during visits.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Tyler County Hospital District
for profit
BV CONTINUING CARE CENTER LTD CO
KENNETH BLANDA
Cantex Continuing Care
38 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 37 (Highest rating)
Owners
Tyler County Hospital District
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
522 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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