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Nursing HomeMedicaid Investigative

Blue Ash Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4900 Cooper Road, Cincinnati, OH 4524264 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Blue Ash Care Center Nursing Home in Cincinnati, OH — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (15 vs median 8.0)
  • High staff turnover (70%)
  • High RN turnover (88%)

Bottom 25% in OH · Below recommended RN staffing · Significantly below average staffing · Below chain average · No penalties on record · Missing required sprinkler systems

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. The facility has 13 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
3.75hrs
92%
All nurses + aides combined
Staff Turnover
76%
Lower is better (< 30% = good)
RN Turnover
88%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility64.3%
Worse than Avg
Here
64.3%
US
12.1%
OH
28.2%
Hamilton
37.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.6%
Worse than Avg
Here
43.6%
US
19.5%
OH
25.4%
Hamilton
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.3%
Worse than Avg
Here
15.3%
US
15.3%
OH
6.9%
Hamilton
6.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.7%
Mixed vs Avgs
Here
14.7%
US
15.4%
OH
9.4%
Hamilton
10.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.8%
Mixed vs Avgs
Here
9.8%
US
14.4%
OH
5.8%
Hamilton
4.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.1%
Worse than Avg
Here
89.1%
US
93.4%
OH
92.6%
Hamilton
89.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.8%
Better than Avg
Here
82.8%
US
81.8%
OH
78.4%
Hamilton
67.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.4%
Mixed vs Avgs
Here
71.4%
US
79.7%
OH
75.6%
Hamilton
60.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (10.1)
22 complaint-triggered

This facility shows concerning patterns with 18 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most frequent problems involve safety supervision and accident prevention, medication management, and fire safety systems. Recent complaints in 2025 cite serious issues including abuse response failures, unsafe discharge practices, and recurring safety hazards, suggesting ongoing systemic problems despite the facility's corrections of past violations.

Mar 16, 2026Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 11, 2025Complaint
3
0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 1, 2025Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 1, 2025Complaint
3
0579Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide information about how to apply for and use Medicare and Medicaid benefits.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Apr 16, 2025Complaint
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 20, 2025Complaint
3
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Blue Ash Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Hillstone Healthcare

Chain Size

12 facilities nationwide

Chain avg rating: 3.1/5 · Rank 8 of 14

Ownership & Management

Key personnel

Haungs, MarciW-2 Managing EmployeeTeschner, CarrieW-2 Managing EmployeeBergsten, PaulOfficer / DirectorDapore, MatthewOfficer / DirectorHc Consulting Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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