Bland County Nursing & Rehab Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 41 Google reviews
Watch Bland County Nursing & Rehab Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some families report positive experiences with the therapy department, there are recurring, serious reports of medical neglect and staff unresponsiveness. We strongly advise families to conduct unannounced visits and closely monitor the medical care of any resident, as multiple reviewers have raised concerns about patient safety and communication.
Google Reviews
Google Reviews
41 reviews on Google“Bland County Nursing & Rehab Center receives highly polarized feedback, with some families praising the therapy team and compassionate care, while others report severe neglect and unprofessional behavior. Critical concerns include reports of dangerous medical oversights, such as untreated infections and oxygen mismanagement, alongside complaints about poor communication and staff responsiveness. Families considering this facility should be aware of the significant disparity between positive testimonials and reports of systemic neglect.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Dedicated respiratory therapy services
- Some staff members provide compassionate, family-like care
Concerns
- Neglect and poor medical oversight leading to severe health complications (mentioned by 3 reviewers)
- Unresponsive or rude nursing staff (mentioned by 5 reviewers)
- Difficulty communicating with residents or obtaining updates (mentioned by 3 reviewers)
- Allegations of prioritizing profit over patient care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy programs; can you tell us more about how those services are integrated into a resident's daily routine?
- 2How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's health are caught immediately?
- 3What is the best way for our family to stay in regular contact with the nursing staff to get updates on our loved one's well-being?
- 4Could you describe the protocol for handling medical emergencies during the night or over the weekend when the primary physician might not be on-site?
- 5What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?
- 6What steps is the facility taking to ensure the highest standards of cleanliness and maintenance in the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“They let someone in my family develop a bedsore that tunneled and caused a deadly infection. (The size was as big as your fist) His feeding tube was leaking and severely infected.”
“The staff went above and beyond to meet the needs of my mother as she battled ALS. I cannot say enough good things about how professional they were and the genuine concern and care that they showed my Mom.”
“The staff was very professional and compassionate. I was recovering from a auto accident that broke both my legs . I'm telling the truth when I say that this facility and all other essential workers are Gods gaurdian angels.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aug 3, 2023Routine5
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Meet other general requirements.
Nov 12, 2021Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 14, 2019Routine8
Egress Deficiencies
Meet other general requirements that are deficient.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Bland County Nursing & Rehab Center
nonprofit
Chain Affiliation
Kissito Healthcare
6 facilities nationwide
Chain avg rating: 4.3/5 · Rank 3 of 6 (Best)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit kissito.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Mercer Healthcare Center
6.2 miNursing Home · Bluefield, WV
Bluestone Health and Rehabilitation
6.9 miNursing Home · Bluefield, WV
Westwood Center
6.9 miNursing Home · Bluefield, VA
Westwood Center Assisted Living Facility
6.9 miAssisted Living · Bluefield, VA