Birmingham Nursing and Rehabilitation Ctr LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 3.0)
- High staff turnover (55%)
- High RN turnover (54%)
Bottom 25% in AL · Critically understaffed (RN) · Worst in NORBERT BENNETT & DONALD DENZ chain · $111,811 in fines · Abuse citation
What this means for your family
While the rehabilitation department is frequently cited as a strength, the facility faces consistent, severe criticism regarding staffing ratios and professional conduct. Families should conduct an unannounced visit and specifically ask about the facility's plan for ensuring medication accuracy and staff accountability during night and weekend shifts.
Google Reviews
Google Reviews
23 reviews on Google“Birmingham Nursing and Rehabilitation Center receives highly polarized feedback, with significant concerns regarding staffing levels, professional conduct, and medication management. While some reviewers praise the rehabilitation department and specific staff members, others report serious issues including neglect, unprofessional behavior, and poor communication between shifts. Families should be aware of recurring complaints regarding high staff turnover and inadequate patient care protocols.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Select dedicated and caring nursing staff
- Professionalism noted by some long-term observers
Concerns
- Chronic understaffing and high employee turnover (mentioned by 4 reviewers)
- Unprofessional and rude staff behavior (mentioned by 4 reviewers)
- Inconsistent medication management and documentation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some families have shared great things about your rehab therapy team; how do you tailor those therapy plans to meet a resident's specific recovery goals?
- 2With the recent changes in state inspections, what specific steps is the facility taking to improve documentation accuracy and medication management?
- 3How do you ensure consistent communication between the nursing staff and family members regarding daily care updates?
- 4Can you tell me more about how the nursing team manages resident needs during shift changes to ensure no details are missed?
- 5What kind of daily activities or social programs are available to keep residents engaged and active during the week?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation sector headed by Anthony got me back on my feet to fight another day.”
“My mom was in this facility for rehab and IV antibiotics... She had an horrible experience from day 1. First all they did not have any of her daily prescribed medications orvthe IV antibiotics when she arrived.”
“The don is terrible everyone is under her control she runs the facility like a prison she is rude careless & ignorant all her nurses are rude.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering inspections, with concerning deficiencies in abuse protection, behavioral health care, and resident rights that persist across multiple surveys. The facility has struggled with protecting residents from abuse and neglect, with violations appearing in 2024, 2025 (March and October), and again in December 2025, indicating ongoing problems despite corrections. While the facility reports correcting issues, the pattern of recurring complaints about fundamental resident safety suggests families should carefully investigate current conditions before considering placement.
Dec 4, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Oct 29, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Mar 26, 2025Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jun 26, 2024Routine2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 13, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 25, 2024Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Oct 29, 2025
$68,647
Payment Denial
Oct 29, 2025
24-day denial
Fine
Aug 16, 2023
$6,201
Ownership & Operations
Who Operates This Facility
Birmingham Nursing and Rehabilitation Ctr LLC
for profit
Chain Affiliation
Norbert Bennett & Donald Denz
27 facilities nationwide
Chain avg rating: 1.7/5 · Rank 16 of 29 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit birminghamrehabilitation.com
Medicare data downloads
Original nursing home datasets
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