Birch Run Fields Assisted Living
Limited public data on Birch Run Fields Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 61 Google reviews
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What this means for your family
The facility has stabilized under current leadership, with many families praising the director's responsiveness and the clean environment. However, because of the history of staff turnover and conflicting reports from former employees, we recommend you schedule an unannounced visit to observe staff-resident interactions firsthand and ask specifically about their current staff-to-resident ratios.
Google Reviews
Google Reviews
61 reviews on Google“Birch Run Fields has undergone significant management changes in recent years, resulting in a polarized reputation among families and former staff. While many recent reviewers praise the current director, Hope, for her compassionate leadership and the facility's clean, home-like environment, others express concerns regarding high staff turnover and a perceived shift in priorities under new ownership. Families considering this facility should look past the high volume of short, generic positive reviews and focus on the experiences of long-term residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive leadership under current director
- Clean, well-maintained, and home-like facility environment
- Engaging activities and community atmosphere
- Responsive management regarding family concerns
Concerns
- High staff turnover and loss of experienced personnel (mentioned by 4 reviewers)
- Perception that management prioritizes profit over resident care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the importance of consistency in care, how are you working to retain your experienced staff members and ensure residents have familiar faces supporting them daily?
- 2I noticed the facility has a wonderful, home-like atmosphere; could you walk me through a typical day of activities and how you encourage residents to participate and socialize?
- 3How does your team handle medication management and administration, and what protocols are in place to ensure accuracy and safety for each resident?
- 4With the current leadership team, how do you balance the operational side of the facility with your commitment to providing personalized, high-quality care for each resident?
- 5In the event of a medical emergency or a sudden change in a resident's health, what is your communication process for keeping family members informed and involved?
- 6How do you ensure that the value of the services provided remains transparent and aligned with the specific needs of the residents living here?
Personalized based on this facility's data
Key Review Excerpts
“Since Hope had become manager (for most of moms time there) Birch Run Fields has become a reputable, trusted and caring place to have your much loved family members live. I could go to Hope, the manager, with any concerns or issues and feel they were properly handled.”
“Kelly, in particular, has been a tremendous asset. She exudes competence and compassion, and makes the assisted living environment much less 'clinical' and more 'homelike' for the residents.”
“The manager Hope is amazing. She goes above and beyond to solve issues. I don’t care what assisted living facility you go to you will have some issues but it’s what the staff does to correct the issue.. that’s what counts!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility was found in substantial compliance during its most recent renewal inspection. However, a special investigation in September 2024 identified significant fire safety documentation deficiencies that resulted in a 'DISAPPROVED' rating from the Bureau of Fire Services.
Dec 20, 2024RoutineCleanReport
No deficiencies found during this inspection.
Oct 9, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 25, 2024Complaint
Bureau of Fire Services (BFS) Re-Check Annual inspection resulted in a 'DISAPPROVED' rating due to lack of documentation for: Smoke Detector Sensitivity Testing, staff review of plans, Fire Watch policy, 2nd shift fire drills, 'NO SMOKING' signs, emergency lighting tests (monthly and annual), monthly fire extinguisher inspections, and kitchen hood suppression system maintenance.
Aug 15, 2022OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Birch Run Afc ,LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit birchrunfields.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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