See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Birch Run Fields Assisted Living

Limited public data on Birch Run Fields Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

12160 Ulmer Rd, Birch Run, MI 4841520 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.8/5

based on 61 Google reviews

5
4
3
2
1

Watch Birch Run Fields Assisted Living

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility has stabilized under current leadership, with many families praising the director's responsiveness and the clean environment. However, because of the history of staff turnover and conflicting reports from former employees, we recommend you schedule an unannounced visit to observe staff-resident interactions firsthand and ask specifically about their current staff-to-resident ratios.

Google Reviews

Google Reviews

61 reviews on Google
Birch Run Fields has undergone significant management changes in recent years, resulting in a polarized reputation among families and former staff. While many recent reviewers praise the current director, Hope, for her compassionate leadership and the facility's clean, home-like environment, others express concerns regarding high staff turnover and a perceived shift in priorities under new ownership. Families considering this facility should look past the high volume of short, generic positive reviews and focus on the experiences of long-term residents and their families.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities8.0Meds2.0MemoryN/AComms7.0Value4.0

Strengths

  • Compassionate and attentive leadership under current director
  • Clean, well-maintained, and home-like facility environment
  • Engaging activities and community atmosphere
  • Responsive management regarding family concerns

Concerns

  • High staff turnover and loss of experienced personnel (mentioned by 4 reviewers)
  • Perception that management prioritizes profit over resident care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02021(22)4.02022(20)3.72023(3)4.32024(11)4.62025(10)5.02026(1)

Distribution · 67 analyzed

5
47
4
0
3
0
2
0
1
20
10 reviews posted between Aug 16, 2022Aug 18, 2022 · 10 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the importance of consistency in care, how are you working to retain your experienced staff members and ensure residents have familiar faces supporting them daily?
  • 2I noticed the facility has a wonderful, home-like atmosphere; could you walk me through a typical day of activities and how you encourage residents to participate and socialize?
  • 3How does your team handle medication management and administration, and what protocols are in place to ensure accuracy and safety for each resident?
  • 4With the current leadership team, how do you balance the operational side of the facility with your commitment to providing personalized, high-quality care for each resident?
  • 5In the event of a medical emergency or a sudden change in a resident's health, what is your communication process for keeping family members informed and involved?
  • 6How do you ensure that the value of the services provided remains transparent and aligned with the specific needs of the residents living here?

Personalized based on this facility's data


Key Review Excerpts

Since Hope had become manager (for most of moms time there) Birch Run Fields has become a reputable, trusted and caring place to have your much loved family members live. I could go to Hope, the manager, with any concerns or issues and feel they were properly handled.

Long-term resident's family · 2025★★★★★

Kelly, in particular, has been a tremendous asset. She exudes competence and compassion, and makes the assisted living environment much less 'clinical' and more 'homelike' for the residents.

Grandchild of resident · 2024★★★★★

The manager Hope is amazing. She goes above and beyond to solve issues. I don’t care what assisted living facility you go to you will have some issues but it’s what the staff does to correct the issue.. that’s what counts!

Family member · 2025★★★★★
Source: 61 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
1deficiencies

Key Findings

The facility was found in substantial compliance during its most recent renewal inspection. However, a special investigation in September 2024 identified significant fire safety documentation deficiencies that resulted in a 'DISAPPROVED' rating from the Bureau of Fire Services.

Dec 20, 2024Routine
CleanReport

No deficiencies found during this inspection.

Oct 9, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Sep 25, 2024Complaint
R 400.15403 (1)

Bureau of Fire Services (BFS) Re-Check Annual inspection resulted in a 'DISAPPROVED' rating due to lack of documentation for: Smoke Detector Sensitivity Testing, staff review of plans, Fire Watch policy, 2nd shift fire drills, 'NO SMOKING' signs, emergency lighting tests (monthly and annual), monthly fire extinguisher inspections, and kitchen hood suppression system maintenance.

Aug 15, 2022Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Birch Run Afc ,LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call