Big Meadows
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
While some families report a clean environment and consistent daily activities, there are significant concerns regarding staffing levels and staff professionalism. When touring, we recommend asking specifically about current staff-to-resident ratios and observing how staff interact with residents in common areas to ensure the facility meets your standards for care.
Google Reviews
Google Reviews
15 reviews on Google“Big Meadows presents a polarized experience, with some families praising the lack of odors and consistent daily activities, while others report significant concerns regarding staff professionalism and inadequate staffing levels. While some visitors appreciate the accommodating nature of the team, there are recurring complaints about rude behavior and a lack of responsiveness to inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Consistent daily activities
- Accommodating nursing staff
Concerns
- Inadequate staffing levels (mentioned by 2 reviewers)
- Unprofessional and rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility currently housing 83 residents, how do you ensure that each family receives consistent and clear updates regarding their loved one's health status?
- 2I noticed that staffing levels are a high priority for your team; what specific steps are you taking to ensure that every resident receives attentive care throughout the day and night?
- 3How do you foster a positive and professional culture among your staff to ensure that every interaction with residents and families is supportive and respectful?
- 4Given the importance of consistent daily engagement, could you walk me through a typical activity schedule and how you tailor these programs to residents with different interests?
- 5In the event of a medical emergency, what is your established protocol for stabilizing a resident and how quickly is the family notified?
- 6Since maintaining a clean and comfortable environment is a clear strength here, how do you balance those housekeeping standards with the need for personalized, one-on-one time with residents?
Personalized based on this facility's data
Key Review Excerpts
“I like the fact there’s no odors, residents pushed and sat next to the walls, activities everyday, so far all of the staff have been very kind and accommodating to make things easier for my mom.”
“They do not have enough staff to care for all of the residents...they do not take the time to greet anyone and rarely could they answer questions about anything.”
“Absolutely hate it. Rude staff. Person that answered the phone was very unprofessional and when I got a fax response back from them, it said "get real". Highly unprofessional!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Big Meadows has faced significant complaint-driven issues, with families filing reports that triggered 13 of 38 total deficiencies across recent surveys. The facility has struggled with recurring problems in resident safety and accident prevention, infection control, and medication management. While all deficiencies show correction dates, the pattern of ongoing family complaints raises concerns about care quality and communication with families about resident incidents and changes in condition.
Dec 6, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 25, 2025Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Feb 29, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Feb 20, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Feb 25, 2025
$4,500
Ownership & Operations
Who Operates This Facility
Big Meadows
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit bigmeadows.biz
Medicare data downloads
Original nursing home datasets
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