Bethesda Health Care Facility
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 39 Google reviews
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What this means for your family
Bethesda Health Care Facility is widely praised for its long-tenured, compassionate staff and excellent memory care services. While the overall feedback is very positive, we recommend that families clarify current visitation policies during their tour to ensure they align with your expectations for regular contact.
Google Reviews
Google Reviews
39 reviews on Google“Bethesda Health Care Facility is highly regarded by many families for its compassionate, long-tenured staff and warm, home-like environment. While the majority of reviewers praise the facility for its attentive care and effective communication, there are isolated reports of unprofessional behavior and restrictive visitation policies that prospective families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High staff retention and longevity
- Warm, home-like environment
- Effective family communication
Concerns
- Restrictive or inconsistent visitation policies (mentioned by 2 reviewers)
- Reports of unprofessional staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how much the staff seems to value long-term relationships here; how do you support that sense of continuity for the residents?
- 2We've heard great things about how well the team communicates with families, so how can we best stay updated on our loved one's daily well-being?
- 3What is your current strategy for ensuring there are enough hands on deck to provide attentive care during every shift?
- 4How do you handle medical emergencies or sudden changes in health during the overnight hours?
- 5What kind of daily activities or social outings are available to help residents stay engaged and active in this home-like environment?
- 6We want to make sure we are there as much as possible; what are your current guidelines regarding visiting hours and family access?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are like family and communicate with me often. They are very sweet to my mother and love her like extended family.”
“The nursing staff is attentive and many of them have worked here for years. Since many of the nurses have worked together forever, it really helps with things not falling through the cracks.”
“My mother has been here for almost 2 years. She was in another facility, previously, that was a nightmare. For my mother with dementia and Medicaid, I couldn't get a better facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethesda Health Care Facility has concerning recent deficiencies from February 2026 that remain uncorrected, including problems with resident assessments and food safety. The facility shows a pattern of safety violations across surveys, with fire safety issues in 2023 and electrical problems in 2024 that were corrected. However, the lack of correction plans for the most recent assessment and dietary deficiencies raises red flags about current care quality.
Feb 12, 2026Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 1, 2024Routine2
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 18, 2023Routine2
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Bethesda Health Care Facility
for profit
Ownership & Management
Owners
Gatewood, Thomas
Owner
Horne, Caroline
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit bethesdahealthcarefacility.net
Medicare data downloads
Original nursing home datasets
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