Bethesda Dilworth
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 84 Google reviews
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What this means for your family
While the therapy department is highly regarded for helping patients regain mobility, the facility suffers from significant, recurring issues with communication and staffing responsiveness. If you choose this facility, ensure you have a designated family member who can visit frequently to advocate for your loved one's needs, as multiple reviewers noted that basic care and information flow can be inconsistent.
Google Reviews
Google Reviews
84 reviews on Google“Bethesda Dilworth receives highly polarized feedback, with experiences ranging from excellent rehab care to reports of severe neglect. While many families praise the therapy teams and the cleanliness of the facility, a significant number of reviewers report issues with understaffing, poor communication, and inadequate hygiene care. Prospective families should be aware that experiences appear inconsistent and may depend heavily on the specific unit or staff members assigned.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Clean and well-maintained facility
- Engaging activities and social events
- Compassionate and attentive individual nursing staff
Concerns
- Chronic understaffing leading to slow response times for call buttons (mentioned by 7 reviewers)
- Poor communication from management and social workers regarding patient progress (mentioned by 5 reviewers)
- Consistently poor food quality, including cold meals and lack of dietary oversight (mentioned by 8 reviewers)
- Inadequate hygiene care and neglect of basic patient needs (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the therapy team is highly regarded here; how do you coordinate their sessions with the daily nursing care to ensure my loved one stays consistent with their recovery?
- 2Since communication is so vital for our family, could you walk me through the typical process for updating us on changes in care or medical progress?
- 3We understand that dining is a major part of daily life; what steps are being taken to improve the quality and temperature of meals served to residents?
- 4Given the size of the facility, what is your current protocol for ensuring call buttons are answered promptly, especially during shift changes?
- 5I see that you actively respond to feedback online; how do you use that resident and family input to make tangible improvements to daily hygiene and care routines?
- 6What specific measures are in place to ensure that dietary needs are monitored closely and that residents receive the nutrition they require at every meal?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were experienced and attentive, the occupational and physical therapists were very good. The social worker was kind and efficient... The private room was spacious.”
“The staff responsible for the care of the residents/patients dangerously and disgustingly lack organization, professionalism, compassion and attentiveness.”
“My mom was sent to Bethesda Dilworth for a month or so for some skilled facility rehab... Upon touring the facility, I realized how clean it was. It is dated as far as decor but super clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethesda Dilworth shows concerning patterns with 10 complaint-triggered deficiencies where families filed reports about care issues. The most recurring problems involve resident rights violations (notification failures, grievance handling), medication management errors, and wound care deficiencies including pressure ulcers. While all issues show correction dates, the facility has faced repeated citations for similar problems across multiple surveys, suggesting ongoing challenges with maintaining consistent care standards.
Mar 19, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jul 23, 2025Routine7
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 11, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 29, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Apr 11, 2025
$88,946
Ownership & Operations
Who Operates This Facility
Bethesda Dilworth
nonprofit
Ownership & Management
Owners
Bethesda Long Term Care INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit bethesdahealth.org
Medicare data downloads
Original nursing home datasets
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