Bethel Lutheran Home, INC.
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
This facility is an excellent choice for residents needing general skilled nursing or rehab, as the nursing staff is frequently praised for their compassion and the facility is notably clean. However, if your loved one requires specialized memory care for advanced dementia, you should conduct a thorough in-person assessment, as multiple families have reported inadequate training for such needs.
Google Reviews
Google Reviews
52 reviews on Google“Families often praise the compassionate, attentive nursing staff and the facility's cleanliness, noting that residents are treated with genuine care and dignity. However, there are serious allegations regarding financial integrity, lack of specialized training for dementia care, and occasional unprofessionalism from certain staff members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong sense of community and family-like care
- Effective rehabilitation and therapy services
Concerns
- Inadequate training for memory care/dementia patients (mentioned by 2 reviewers)
- Unprofessional behavior or attitude from certain staff/supervisors (mentioned by 3 reviewers)
- Issues with financial refunds and billing (mentioned by 2 reviewers)
- Staffing shortages or limited availability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassionate nursing staff here; how do you ensure that same level of attentive care is maintained during shift changes?
- 2What specific training and specialized support do you provide for residents who may be experiencing memory loss or dementia?
- 3Could you tell us a bit about the daily dining experience and how much input residents have regarding the meal menus?
- 4In the event of a medical emergency during the night, what is the protocol for getting immediate assistance for a resident?
- 5With the strong sense of community mentioned by many families, what kind of social activities or group outings do you host to keep residents engaged?
- 6How does the facility manage staffing levels to ensure that the high standard of care and cleanliness is consistent every day?
Personalized based on this facility's data
Key Review Excerpts
“Heather and the entire staff (shout out Lafe in maintenance) at Bethel have been so so kind, gracious and helpful of my family who are residents there. We have had such a positive experience there and know our family is cared about, not just being cared for.”
“This facility is kept very clean the first facility I have been to that does not smell like urine, but it smells clean when you walk in.”
“I can’t say enough wonderful things about Heather. She has truly gone above and beyond in caring for my mother at the nursing home. From making sure her medications are always taken care of, to helping her transition smoothly into a new room, Heather has been there every step of the way with kindness, patience, and compassion.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 25, 2025ComplaintClean
The unannounced complaint investigation identified deficiencies related to resident care planning. Specifically, the facility was cited for lacking a current hospice care plan for one resident and for not maintaining Restricted Health Condition care plans for two residents requiring insulin.
Nov 25, 2025OtherClean
The unannounced complaint investigation identified deficiencies related to resident care planning. Specifically, the facility was cited for lacking a current hospice care plan for one resident and for not maintaining Restricted Health Condition care plans for two residents requiring insulin.
Nov 25, 2025ComplaintClean
The unannounced complaint investigation identified deficiencies related to resident care planning. Specifically, the facility was cited for lacking a current hospice care plan for one resident and for not maintaining Restricted Health Condition care plans for two residents requiring insulin.
Jun 4, 2025InspectionClean
The inspection identified five deficiencies, including three Type A and two Type B citations. The most critical issues relate to criminal record clearance procedures, medication documentation, and failure to report resident hospitalizations. Immediate attention is required to correct these safety and compliance gaps.
Jun 17, 2024InspectionClean
The inspection identified two critical deficiencies, both classified as Type A, indicating immediate health or safety risks. Specifically, deficiencies were noted regarding the secure storage of medications and the failure to complete required criminal record clearances for staff. Immediate corrective action is required for both cited issues.
Jan 28, 2023OtherClean
The unannounced case management visit identified two deficiencies related to resident rights and safety protocols. Specifically, the facility was cited for having a locked front entrance, restricting resident freedom of movement, and for unsecured chemicals in the janitor closet, which are accessible to residents with dementia.
Jan 28, 2023ComplaintClean
The unannounced case management visit identified two deficiencies related to resident rights and safety protocols. Specifically, the facility was cited for having a locked front entrance, restricting resident freedom of movement, and for unsecured chemicals in the janitor closet, which are accessible to residents with dementia.
Jun 14, 2022InspectionClean
The facility underwent an Annual Inspection on 06/14/2022. Two deficiencies were cited: one regarding the lack of an approved fire clearance, and another concerning staff not having current CPR certification. Both deficiencies are classified as Type A, indicating immediate health or safety risks.
Ownership & Operations
Who Operates This Facility
Bethel Lutheran Home, INC.
PATTESON, SHIKHA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit bethellutheranhomeinc.org
Medicare data downloads
Original nursing home datasets
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