Bethamy Retirement Center
Limited public data on Bethamy Retirement Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
The recent reports of bed bugs, structural rot, and broken heating/cooling systems are critical red flags that require immediate investigation. While previous years showed much higher satisfaction with staff kindness, the current documented state of the facility suggests a significant decline in safety and care standards.
Google Reviews
Google Reviews
5 reviews on Google“Families should exercise extreme caution due to recent reports of severe facility neglect, including bed bugs, structural decay, and broken climate control. While older reviews from several years ago praised the caring nature of the staff, the most recent feedback describes a distressing environment for residents.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring staff (noted in older reviews)
Concerns
- Severe facility maintenance issues including bed bugs and broken HVAC
- Neglected grounds and overgrown landscaping
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how friendly and caring the staff is here; how do you foster that culture of compassion with your team?
- 2Could you walk us through your current maintenance and cleaning schedule to help us understand how the facility is being cared for?
- 3What steps are being taken to ensure the landscaping and outdoor common areas are well-maintained for residents to enjoy?
- 4How does the communication process work between the facility and families regarding a resident's daily well-being and any changes in care?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“Staff is wonderful , very friendly and careing. I love this place.l would highly recommend it to everyone.”
“If you love your family, you will definitely NOT go here. Bad bed bugs, rotting floors, AC and heat hardly ever work, nasty .”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 24, 2025Complaint
The facility failed to ensure that 10 of 10 exit doors had engaged and audible alarms to prevent disoriented residents from exiting without staff knowledge. Specifically, an exit door alarm was found in the 'off' position, and staff failed to respond to the alarm when it was activated during the survey.
Oct 24, 2025Complaint
The facility failed to ensure that 10 of 10 exit doors had engaged and audible alarms to prevent disoriented residents from exiting without staff knowledge. Specifically, an exit door separating the North and South Halls was found with its alarm switch in the off position, allowing residents, staff, and visitors to pass through without an audible alert.
Aug 13, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 13, 2025Complaint
The facility failed to ensure that 10 of 10 exit doors had engaged audible alarms to alert staff when residents who are disoriented or exhibit wandering behavior exit the building. This failure was evidenced by residents being found outside the facility without staff knowledge or supervision.
Sep 25, 2024Complaint
The facility failed to contact the resident's physician to clarify medication orders for one resident. Specifically, the resident's records showed a discrepancy where the dosage for clonazepam changed from 1mg twice daily to 0.5mg twice daily without a corresponding physician's order available for review.
Sep 25, 2024Complaint
The facility failed to ensure that medication orders and treatments were verified for accuracy and completeness. Specifically, a physician's order for clonazepam 0.5mg twice daily was not properly verified against the eMAR, resulting in the administration of an incorrect dose (1mg) based on an unverified pharmacy entry. Medication aides failed to check the pharmacy-entered eMAR orders against the actual signed physician orders in the resident's record.
Sep 16, 2024Complaint
The facility failed to respond immediately to a resident experiencing difficulty breathing and chest pain. Staff waited between 30-40 minutes to contact EMS because they were attempting to contact a supervisor for permission to send the resident out, resulting in the resident requiring CPR in the ambulance.
Sep 16, 2024Complaint
The facility failed to respond immediately to a resident experiencing difficulty breathing and chest pain. Staff waited between 30 to 40 minutes to contact EMS because they were attempting to communicate among staff and follow a procedure requiring supervisor approval before calling 911.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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