The Berkshire
Families consistently rate this highly — reviewers highlight hands-on and attentive administration. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility appears to be in a period of positive transition following a change in ownership, with high praise for the new administration's hands-on approach. While the overall care is highly rated, families should observe the interpersonal dynamics of all staff members during visits to ensure consistent bedside manner.
Google Reviews
Google Reviews
5 reviews on Google“Families can expect a caring environment that treats residents like family, particularly following a recent change in ownership. While many reviewers praise the hands-on administration and the warmth of the staff, one reviewer noted a specific concern regarding a staff member's poor attitude.”
Quality Themes
Tap a score for detailsStrengths
- Hands-on and attentive administration
- Compassionate and caring staff members
- Welcoming environment for visiting family
- Knowledgeable and accommodating ownership
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It’s wonderful to see how welcoming the atmosphere is here; how do you involve residents in making the community feel like home?
- 2The administration seems very hands-on and involved; how often do the owners or leadership interact directly with the residents and their families?
- 3We want to ensure a smooth transition; what specific protocols are in place to handle medical emergencies or changes in health needs during the night?
- 4Since the staff is known for being so attentive, how do you ensure that personalized care remains consistent for every resident?
- 5What kind of daily activities or social outings do you have planned to keep residents engaged with one another?
- 6How does the team approach addressing and resolving any care or operational concerns that might arise to ensure they are corrected quickly?
Personalized based on this facility's data
Key Review Excerpts
“Ever since the ownership changed last December, the difference has been incredible. Noel the new administrator is the most hands-on I’ve ever seen always present, attentive, and genuinely caring.”
“You took her in, and gave her a wonderful home. We so very much appreciated your knowledge and care for her (and us!). She had a lovely room, and even our children enjoyed visiting The Berkshire.”
“I'm only giving 4 stars because you have 1 of the greatest workers. Her name is Krystal (sp).She is a godsend to all the residents I would give 5 stars if you got rid of someone named Aricelli(sp).”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 14, 2026InspectionClean
FACILITY EVALUATION REPORT
Dec 9, 2025OtherClean
The facility underwent a Case Management - Incident visit on December 9, 2025. The Licensing Program Analyst conducted an interview with the Director of Operations regarding an incident report from December 8, 2025. No deficiencies were cited during this visit.
Dec 9, 2025ComplaintClean
The facility underwent a Case Management - Incident visit on December 9, 2025. The Licensing Program Analyst conducted an interview with the Director of Operations regarding an incident report from December 8, 2025. No deficiencies were cited during this visit.
Apr 25, 2025InspectionClean
The facility was inspected for its required annual review and was found to have two deficiencies. The deficiencies relate to staff training documentation and the maintenance of up-to-date resident appraisal needs and services plans. The facility was required to submit updated documentation for both issues within 30 days.
Aug 20, 2024ComplaintClean
This report details the findings of a Complaint Investigation conducted on August 20, 2024. The investigation reviewed allegations regarding staff conduct, including rough handling, improper toileting care, and medication concerns. Based on the evidence reviewed, all allegations were found to be unsubstantiated, and no citations were issued.
Apr 26, 2024ComplaintClean
This report details a Complaint Investigation conducted on 04/26/2024 regarding allegations of staff failing to treat a resident with dignity and respect, and staff interfering with resident visits. Based on interviews and observations, the Licensing Program Analyst found that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in the allegations being unsubstantiated.
Apr 26, 2024ComplaintClean
This report details a Complaint Investigation conducted on 04/26/2024 regarding allegations of staff failing to treat a resident with dignity and respect, and staff interfering with resident visits. Based on interviews and observations, the Licensing Program Analyst found that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in the allegations being unsubstantiated.
Apr 12, 2024InspectionClean
The facility underwent an Annual Required inspection on April 12, 2024. The inspection noted several positive observations, including proper temperature control, adequate food/supply reserves, and required staff training. No deficiencies were cited during this review.
Ownership & Operations
Who Operates This Facility
Serene Care Home LLC
DHAWAN, BABITA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit theberkshirenapa.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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