Ben Hur Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 44 Google reviews
Watch Ben Hur Health and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is highly regarded for its rehab services and compassionate leadership, making it a strong candidate for post-acute recovery. However, given the serious allegations of neglect and poor communication, we strongly advise families to conduct unannounced visits and maintain frequent, direct contact with their loved ones to ensure care standards are consistently met.
Google Reviews
Google Reviews
44 reviews on Google“Ben Hur Health and Rehabilitation receives a high volume of positive reviews, with many family members and staff praising the facility's recent renovations, compassionate leadership, and dedicated nursing and rehab teams. However, there are recurring, serious allegations from a minority of reviewers regarding poor cleanliness, unprofessional staff behavior, and potential mistreatment of residents. Families should weigh the strong endorsements of the rehab program against these significant concerns about daily care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical and occupational therapy
- Clean, well-maintained, and recently renovated facility
- Strong, hands-on leadership from the Executive Director
Concerns
- Allegations of neglect, poor cleanliness, and unprofessional staff behavior (mentioned by 4 reviewers)
- Lack of effective communication and organizational issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility has a 5-star rating for health inspections, but I'd love to hear how you manage staffing levels to ensure residents receive consistent, personalized attention throughout the day.
- 2I see that your leadership team is very active in responding to feedback online; how do you use that family input to improve daily communication and keep us updated on our loved one's care?
- 3Given the recent renovations, what are some of the favorite common areas or activities where residents typically spend their time socializing?
- 4Could you walk me through your protocol for handling medical emergencies and how quickly family members are notified if a resident's health status changes?
- 5Some families have mentioned concerns regarding consistency in care; what specific training or oversight processes do you have in place to ensure that every staff member maintains the high standards your leadership team expects?
- 6With your strong physical and occupational therapy programs, how do you integrate those sessions into a resident's daily routine so they don't feel overwhelmed?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been a rehab to home resident 3 times now and I would never have her rehab anyplace else. She loves to come visit and socialize with the friends she has made at Ben Hur.... Such a Godsend in times of need.”
“My Dad was in an accident in South Dakota. He needed to be transferred to Indiana but I wasn’t able to find an orthopedic surgeon who was willing to oversee his care. Somehow, Lacey found an orthopedic surgeon and we were able to make the transfer.”
“This place is disturbing. If your family member that knows about Healthcare and you catch them not taking care fo your relative they start being mentally and physically abusive to your family member.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ben Hur Health and Rehabilitation has 14 deficiencies across three surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The facility shows recurring problems with fire safety systems, food service quality, and medication management, with most deficiencies concentrated in 2022. All violations have been corrected according to state records, indicating the facility has addressed identified issues.
Apr 10, 2026Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Feb 6, 2025Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Dec 4, 2023Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Ben Hur Health and Rehabilitation
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 28 of 91 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives