Belvedere Nursing and Rehabilitation Center, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (5 vs median 3)
- High staff turnover (56%)
Bottom 25% in AR · Critically understaffed (RN) · Worst in CENTRAL ARKANSAS NURSING CENTERS chain · $206,908 in fines
What this means for your family
While the facility is physically beautiful and has a dedicated memory care team, recent reviews indicate a concerning decline in daily care standards and communication. Before choosing this facility, we strongly recommend asking for a tour of the actual living areas rather than just the lobby, and specifically inquiring about their current staff-to-patient ratios on weekends.
Google Reviews
Google Reviews
38 reviews on Google“Belvedere Nursing and Rehabilitation Center receives polarized feedback, with some families praising the beautiful facility and compassionate memory care staff, while others report significant lapses in basic care and communication. Critical concerns include reports of poor hygiene, inadequate staffing levels, and dismissive administrative interactions. Families should be aware that experiences appear highly inconsistent, ranging from exceptional support to neglectful conditions.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, well-maintained facility
- Compassionate memory care staff
- Effective rehabilitation therapy services
- Strong communication during pandemic lockdowns
Concerns
- Inconsistent or poor quality of daily care (hygiene, response times) (mentioned by 5 reviewers)
- Rude or dismissive administrative staff (mentioned by 3 reviewers)
- Lack of discharge planning or after-care guidance (mentioned by 2 reviewers)
- Understaffing leading to neglect or slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on improving daily care routines, what specific steps are you taking to ensure consistent hygiene support and timely response to call lights for residents?
- 2I noticed the facility has a strong reputation for rehabilitation therapy; how do you coordinate that care with the nursing staff to ensure a smooth transition back to daily activities?
- 3Could you walk me through your current medication management process to help us understand how you ensure accuracy and safety for residents?
- 4We value clear communication; what is the standard process for families to receive updates on their loved one’s health status or any changes in their care plan?
- 5How does your team approach discharge planning and after-care guidance to ensure a resident is fully supported if they eventually transition to a different level of care?
- 6What opportunities are available for residents to socialize and participate in activities, and how do you ensure those with different mobility levels are included?
Personalized based on this facility's data
Key Review Excerpts
“We saw an aid painting the nails an elderly woman, staff just sitting and talking to lonely patients, and nurses treating my dad with such love.”
“My father was there supposedly for rehab as an inpatient for 18 days. Had 1 shower in 18 days. Asked for details of his medicine dosages and rehab activities only to be told no, don't bring up HIPPA either.”
“Father in law was in there, visited him one day and next day went back he was in the same clothes, had ants crawling all over his food and his pillow case had holes all over it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about safety hazards and infection control at this facility, which has recurring deficiencies in resident assessment and care planning, infection control, and safety supervision across multiple surveys from 2022-2024. The facility shows a pattern of repeated violations in the same care areas, including assessment processes that appeared on every survey. While the provider reports correcting each deficiency, the persistence of similar issues across years suggests ongoing quality challenges families should carefully consider.
Mar 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 7, 2024Routine5
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 21, 2023Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Oct 13, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 28, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Mar 14, 2025
$10,188
Fine
Oct 13, 2023
$196,720
Payment Denial
Oct 13, 2023
26-day denial
Ownership & Operations
Who Operates This Facility
Belvedere Nursing and Rehabilitation Center, LLC
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 38 of 38 (Worst)
Ownership & Management
Owners
Hursh, Paralea
Owner
Sams, Jerry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit belvederenr.com
Medicare data downloads
Original nursing home datasets
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