Belmont Village Westwood
Families consistently rate this highly — reviewers highlight kind and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-end, hotel-like environment with a staff that demonstrates genuine compassion. While the social engagement and cleanliness are top-tier, you should observe how the facility manages high-traffic areas to ensure your loved one can navigate safely around mobility aids.
Google Reviews
Google Reviews
52 reviews on Google“Families can expect a high-end, hotel-like environment characterized by exceptional staff kindness and a clean, beautiful facility. While the community excels at providing engaging activities and a warm atmosphere, some visitors have noted potential hazards regarding the navigation of wheelchairs and walkers in hallways.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing and care staff
- Clean and luxury-style facility
- Engaging social activities and events
- High-quality dining and food service
Concerns
- Navigational hazards with wheelchairs and walkers in hallways
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed reviews, often mentioning specific staff members or residents. However, they rely heavily on repetitive templates for star-only ratings without text.
Questions for Your Tour
- 1We've heard wonderful things about the quality of the dining service here; could you tell us more about how the daily menus are planned?
- 2With so many great social events mentioned by others, what are some of the most popular activities currently happening for residents?
- 3The facility looks incredibly clean and luxurious; how do you manage the upkeep of the common areas to ensure they stay so well-maintained?
- 4As we look at navigating the hallways with a walker, are there any specific areas or transitions we should be mindful of to ensure easy movement?
- 5We noticed the staff is often described as very attentive; how do you ensure that level of personalized care is maintained as the community grows?
- 6Could you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The facility looked more like a high-end luxury hotel than a retirement community!”
“Belmont’s staff was extremely kind and patient as my mom’s memory suffered and then had a fall and a brain hematoma.”
“The staff at Josephine’s Kitchen were attentive - especially Melanie S. for this meal - and Summer stopped by to make and all was well. My mom is very happy at Belmont Village Westwood, and this makes me happy.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 12, 2025Follow-upCleanReport
The facility underwent an unannounced Case Management visit on December 12, 2025. The Licensing Program Analyst conducted a review and did not observe any deficiencies during this visit. Therefore, no citations were issued.
Jun 26, 2025Follow-upCleanReport
The facility was visited for an unannounced Case Management review on June 26, 2025. The Licensing Program Analyst conducted the visit and reviewed documentation, including the Personnel Report. No deficiencies were observed or cited during this inspection.
Jun 4, 2025ComplaintCleanReport
This report details an unannounced complaint investigation conducted on 06/04/2025 regarding allegations of staff mishandling resident medications. The investigation reviewed records, interviewed staff and residents, and concluded that there was insufficient evidence to support the allegation. No deficiencies were cited.
May 22, 2025Routine
The facility underwent an unannounced annual required visit on May 22, 2025. Two deficiencies were cited: one Type A violation concerning dangerously high water temperatures, and one Type B violation related to not adhering to the established plan of operation for medication management. Immediate corrective action is required for the water temperature issue.
The facility failed to follow its established plan of operation regarding resident medication management. This poses a potential risk to the residents' health and safety.
Mar 6, 2025ComplaintCleanReport
This report details a complaint investigation conducted on March 6, 2025, regarding allegations of inadequate food service, unsafe food handling, staff discouragement, staff yelling, and cleanliness issues. After reviewing records and conducting interviews with staff and residents, all allegations were found to be unsubstantiated.
Mar 4, 2025ComplaintCleanReport
This report details a complaint investigation conducted regarding allegations of delayed medication assistance, unclean resident rooms, and poor quality food. The investigator found no sufficient evidence to support any of the allegations, resulting in all cited issues being deemed 'unsubstantiated.'
Nov 21, 2024Follow-upCleanReport
The facility underwent a Case Management visit on November 21, 2024. The Licensing Program Analyst reviewed the resident's physician report and spoke with the Executive Director regarding recent behavioral incidents. No deficiencies were observed during this visit, and therefore, no citations were issued.
Nov 21, 2024Follow-upCleanReport
The facility underwent a Case Management visit on November 21, 2024. The Licensing Program Analyst reviewed the resident's physician report and spoke with the Executive Director regarding recent behavioral incidents. No deficiencies were observed during this visit, and therefore, no citations were issued.
Ownership & Operations
Who Operates This Facility
Belmont Village Westwood Tnnt; Belmont Village Lp
SCHROEDER, CHRIS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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