Belmont Village West University Tenant, LLC
Families consistently rate this highly — reviewers highlight friendly and accommodating staff. Schedule a visit to confirm the fit.
based on 63 Google reviews
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What this means for your family
This facility offers wonderful amenities, excellent dining, and a very warm social atmosphere that many residents love. However, due to specific, serious allegations regarding medication errors and staff responsiveness, you should prioritize asking about their medication administration protocols and observing staff-to-resident ratios during your visit.
Google Reviews
Google Reviews
63 reviews on Google“Families considering Belmont Village West University will find a community widely praised for its exceptionally friendly staff and high-quality dining experiences. While many residents thrive in the memory care program and enjoy the robust activity calendar, there are serious allegations regarding medication management and staff responsiveness that warrant close investigation during your tour.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and accommodating staff
- High-quality dining and meal variety
- Engaging activities and musical entertainment
- Smooth transition and move-in process
Concerns
- Serious allegations regarding medication management and expired medications
- Inconsistent communication and follow-up among care staff (mentioned by 2 reviewers)
- Staffing levels appearing insufficient during peak or emergency moments (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to detailed reviews, often addressing specific family members or staff members by name. For negative reviews, they use a professional, non-confrontational tone to reiterate their commitment to high standards.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with feedback; how does the team use resident and family input to improve daily operations?
- 2We've heard great things about the dining variety here, so could you tell us more about how the meal plans are customized for different dietary needs?
- 3What kind of musical entertainment or social activities are currently popular with the residents during the week?
- 4Could you walk us through the specific protocols the nursing team uses to ensure medication accuracy and timely administration?
- 5How does the care team ensure consistent communication with family members, especially during transitions or changes in a resident's health?
- 6In the event of a medical emergency or during high-intensity moments, how does the facility ensure there is always sufficient staff coverage to assist everyone?
Personalized based on this facility's data
Key Review Excerpts
“The Belmont staff have been extremely helpful & accommodating in meeting our needs for my Mom & her grandson. Their assistance in helping her & her grandson make a move was more than we could expect.”
“Great facilities! Great food! Great staff! Memory program is helping my dad. My dad enjoys the field trips. My 93 yo DAD LOVES living at Belmont.”
“Very unhappy with the care being given to my mother who is living in Belmont’s memory care unit. She has a wound on her back that is not being covered after she is showered.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
An inspection conducted on May 5, 2021, identified 15 violations, primarily related to Life Safety Code standards such as fire alarm systems, sprinkler maintenance, and emergency preparedness. All identified issues were documented as corrected by June 19, 2021. No recent enforcement actions were found for this facility.
May 5, 2021Routine15Report
Life Safety Code (13 violations)
The facility failed to ensure locked gates were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide an elevator.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide a monitoring station (or failed to provide details about the monitoring station) for the segregated unit.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the fire alarm panel had separate zones for each floor and/or smoke compartment, and had both alarm and trouble signals for each zone.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Ownership & Operations
Who Operates This Facility
Belmont Village West University Tenant LLC
for profit
BRIT BURK
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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