Belmont Village Cardiff
Families consistently rate this highly — reviewers highlight exceptional memory care programming. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality engagement and specialized memory care programs. However, because one reviewer reported significant issues with call bell responsiveness, you should specifically ask management about their protocols for monitoring resident needs during night and weekend shifts.
Google Reviews
Google Reviews
37 reviews on Google“Families considering Belmont Village Cardiff can expect a highly engaging environment characterized by exceptional activity programming, such as the 'Circle of Friends' for memory care. While the facility is widely praised for its cleanliness and caring staff, one serious report of unresponsive call bells and neglected laundry suggests a need to verify night or weekend staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional memory care programming
- Engaging and abundant resident activities
- Clean and well-maintained facilities
- Kind and attentive care staff
Concerns
- Unresponsive call bells and neglected personal care tasks
- Arduous visitor sign-in process
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
The owner provides a mix of highly personalized responses that acknowledge specific staff members and programs, alongside several templated responses for reviews without text. When reviews contain specific details, the owner actively demonstrates that feedback has been shared with the local team.
Questions for Your Tour
- 1It is wonderful to see how much you engage with feedback from families; how does the management team use resident and family input to improve daily care operations?
- 2With such a great reputation for your memory care programming, could you walk us through a typical day of activities for a resident in that program?
- 3We want to ensure our loved one is always heard; what systems are in place to ensure call bells are answered promptly and personal care tasks are never missed?
- 4How does the care team communicate important updates or changes in health status to family members to ensure we are always in the loop?
- 5Can you describe the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6The facility looks incredibly well-maintained; how often are the common areas and resident rooms deep-cleaned to maintain this standard?
Personalized based on this facility's data
Key Review Excerpts
“I am always impressed with the personal connections between the staff and residents in Memory care at Belmont. Their twice daily Circle of Friends educational/stimulation program is the best I’ve seen across the industry hands down.”
“My mother has been a resident at Belmont Village (Independent Living) since just before Covid and she has not been this happy in many years. The staff is kind, caring and loving, the activities are abundant and the facility is very clean, modern and welcoming.”
“While taking care of the aging is tough duty, the support, nursing and food service staff here does it with as best an attitude as possible, and with compassion.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 4, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 22, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 22, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 26, 2025ComplaintClean
This report details the findings of a complaint investigation conducted on 09/26/2025. All allegations regarding resident neglect, medical care, facility retention, and medication administration were reviewed. The investigator found that the evidence was insufficient to substantiate any of the complaints.
Jun 18, 2024OtherClean
The facility underwent an unannounced annual continuation inspection. The report indicates that the facility was clean, sanitary, and in good repair across all inspected areas. No deficiencies were observed or cited during this inspection.
Jun 17, 2024InspectionClean
The facility underwent an unannounced Required Annual Inspection. The inspector reviewed the facility file and toured the premises with the Building Engineer. No deficiencies were cited during this visit, but a return visit is required to complete the annual inspection.
Apr 25, 2024OtherClean
The unannounced Case Management Visit was conducted to correct/amend a prior facility evaluation report. The Licensing Program Analyst discussed the changes with the Licensee, and the Licensee agreed to replace old reports with the amended version. No deficiencies were observed or cited during this visit.
Feb 6, 2024OtherClean
The unannounced Case Management - Incident visit identified deficiencies related to medication administration protocols. Specifically, the facility failed to meet the requirement of assisting residents with self-administered medications as needed for two residents (R1 and R2). The report notes that the deficiencies were addressed through staff debriefings and retraining conducted on site.
Ownership & Operations
Who Operates This Facility
Belmont Village Cardiff Tenant & Lp; Belmont Three
ASHLEY MARCELLUS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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