Belmont Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 70 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and long-term care, particularly if you value a kind, person-centered approach to nutrition and therapy. While the overall quality of care is exceptionally high, you should monitor communication and professional boundaries, as one recent report noted issues with staff conduct.
Google Reviews
Google Reviews
70 reviews on Google“Families considering Belmont Healthcare Center can expect highly compassionate care, with many reviewers specifically praising the rehabilitation and nursing teams for their effectiveness in post-surgery recovery. The facility is frequently noted for its cleanliness and a kitchen staff that goes above and beyond to meet dietary needs. However, one reviewer raised concerns regarding professional conduct and language barriers among certain staff members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective and professional rehabilitation team
- Clean and well-maintained facility
- Exceptional dietary services and kitchen staff
- Welcoming social services and administration
Concerns
- Unprofessional behavior and language barriers among some caregivers
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the quality of your food and the kitchen staff; could you tell us more about the daily meal service and how much input residents have in the menu?
- 2The rehabilitation team comes highly recommended, so we were wondering how the therapy process works for someone transitioning back to independent living?
- 3With the facility being so well-maintained and clean, what are some of the favorite social activities or group outings that residents enjoy together?
- 4We want to ensure our loved one is well-supported at all times; how do you manage care and communication during overnight shifts or medical emergencies?
- 5Since we want to ensure seamless communication with the care team, how do you approach training staff to ensure clear and professional interactions with all families?
- 6How does the administration work with the nursing team to ensure that the high standards of care seen in your recent inspections are consistently met by every caregiver?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is practical and effective at getting people back on their feet. The facility is consistently clean and much quieter than other places I have seen.”
“The staff truly cares, and you can feel it the moment you walk in. The nurses and CNA's, therapist and all staff are kind, patient, and always take the time to listen.”
“My father in law stayed at this facility and enjoyed his time here. I loved seeing how the staff was attentive and cared about him and the other patients. He mentioned that the food was better than what he’s used to and appreciated one of the staff members, Jonathan.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering investigations, with issues in care planning, abuse prevention, and safety recurring across recent years. The facility has struggled with developing proper care plans, preventing abuse and neglect incidents, and maintaining adequate safety protocols, though all identified deficiencies show correction dates. Recent 2024 surveys continue to find problems in these same critical areas, suggesting ongoing challenges despite stated corrections.
Jun 10, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 5, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 18, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jun 14, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 1, 2023Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Nov 19, 2021Routine27
Environmental Deficiencies
Keep all essential equipment working safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Belmont Healthcare Center
for profit
Chain Affiliation
Spyglass Healthcare
8 facilities nationwide
Chain avg rating: 3.1/5 · Rank 1 of 7 (Best)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit belmonthcc.com
Medicare data downloads
Original nursing home datasets
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