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Nursing HomeMedicaid Top Rated

Belmont Healthcare Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2140 Carlmont Drive, Belmont, CA 9400274 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 70 Google reviews

5
4
3
2
1
Belmont Healthcare Center Nursing Home in Belmont, CA — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation and long-term care, particularly if you value a kind, person-centered approach to nutrition and therapy. While the overall quality of care is exceptionally high, you should monitor communication and professional boundaries, as one recent report noted issues with staff conduct.

Google Reviews

Google Reviews

70 reviews on Google
Families considering Belmont Healthcare Center can expect highly compassionate care, with many reviewers specifically praising the rehabilitation and nursing teams for their effectiveness in post-surgery recovery. The facility is frequently noted for its cleanliness and a kitchen staff that goes above and beyond to meet dietary needs. However, one reviewer raised concerns regarding professional conduct and language barriers among certain staff members.

Quality Themes

Tap a score for details
Food9.5Staff9.5Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms8.5ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective and professional rehabilitation team
  • Clean and well-maintained facility
  • Exceptional dietary services and kitchen staff
  • Welcoming social services and administration

Concerns

  • Unprofessional behavior and language barriers among some caregivers

Rating Trends

Tap a year to see what changed

2345.02025(46)4.92026(27)

Distribution · 73 analyzed

5
70
4
2
3
1
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the quality of your food and the kitchen staff; could you tell us more about the daily meal service and how much input residents have in the menu?
  • 2The rehabilitation team comes highly recommended, so we were wondering how the therapy process works for someone transitioning back to independent living?
  • 3With the facility being so well-maintained and clean, what are some of the favorite social activities or group outings that residents enjoy together?
  • 4We want to ensure our loved one is well-supported at all times; how do you manage care and communication during overnight shifts or medical emergencies?
  • 5Since we want to ensure seamless communication with the care team, how do you approach training staff to ensure clear and professional interactions with all families?
  • 6How does the administration work with the nursing team to ensure that the high standards of care seen in your recent inspections are consistently met by every caregiver?

Personalized based on this facility's data


Key Review Excerpts

The therapy team is practical and effective at getting people back on their feet. The facility is consistently clean and much quieter than other places I have seen.

Long-term resident's family · 2025★★★★★

The staff truly cares, and you can feel it the moment you walk in. The nurses and CNA's, therapist and all staff are kind, patient, and always take the time to listen.

Long-term resident's family · 2025★★★★★

My father in law stayed at this facility and enjoyed his time here. I loved seeing how the staff was attentive and cared about him and the other patients. He mentioned that the food was better than what he’s used to and appreciated one of the staff members, Jonathan.

Long-term resident's family · 2025★★★★★
Source: 70 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
4.04hrs
99%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
CA
11.6%
San mateo
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
14.4%
CA
10.4%
San mateo
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
19.5%
CA
13.7%
San mateo
9.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.3%
Mixed vs Avgs
Here
4.3%
US
12.1%
CA
7.0%
San mateo
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.2%
Mixed vs Avgs
Here
12.2%
US
19.4%
CA
10.7%
San mateo
13.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
San mateo
94.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
CA
94.2%
San mateo
83.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.9%
Mixed vs Avgs
Here
92.9%
US
79.7%
CA
93.2%
San mateo
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
CA
1.5%
San mateo
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (15.4)
11 complaint-triggered

Families have filed multiple complaints triggering investigations, with issues in care planning, abuse prevention, and safety recurring across recent years. The facility has struggled with developing proper care plans, preventing abuse and neglect incidents, and maintaining adequate safety protocols, though all identified deficiencies show correction dates. Recent 2024 surveys continue to find problems in these same critical areas, suggesting ongoing challenges despite stated corrections.

Jun 10, 2025Complaint
1
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Dec 5, 2024Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jun 18, 2024Complaint
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Jun 14, 2023Complaint
1
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 1, 2023Complaint
5
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Nov 19, 2021Routine
27
0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0031Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0032Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Belmont Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Spyglass Healthcare

Chain Size

8 facilities nationwide

Chain avg rating: 3.1/5 · Rank 1 of 7 (Best)

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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