Belle View Estates Rehabilitation and Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
While many families report a warm and caring environment, the serious report regarding hygiene and responsiveness is concerning. When touring, ask specifically about the nurse-to-patient ratio and how the facility ensures basic hygiene needs are met for rehab patients during off-peak hours.
Google Reviews
Google Reviews
8 reviews on Google“Belle View Estates receives high praise for its compassionate and attentive nursing staff, with many families reporting positive experiences for their loved ones. However, there is a significant report of neglect regarding basic hygiene and patient comfort for a rehab patient, suggesting potential inconsistencies in care quality. Families should weigh the generally warm environment against the serious concerns raised about responsiveness and personal care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Welcoming and friendly atmosphere
- Consistent care for long-term residents
Concerns
- Neglect of basic hygiene and patient comfort
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see such high marks for your health inspections; how do you ensure that the high standard of clinical care is maintained during shift changes?
- 2We noticed how much people appreciate the friendly atmosphere here; what kind of daily social activities or outings do you organize to keep residents engaged?
- 3How does your team approach daily personal care and maintaining a clean, comfortable environment for each resident?
- 4Since we value consistent care, how do you ensure that the nursing staff stays well-informed about a resident's specific daily needs and preferences?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting the family and coordinating care?
- 6I saw that the management is active in communicating with the community; how do you typically handle feedback or suggestions from families to improve resident comfort?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Belle View is amazing! They cared for my grandfather in April 2025 and provided nothing but compassionate and competent care.”
“Every day we visited him, he was flat on his back in his bed, his colostomy bag was full to the brim, and he was complaining of being thirsty and that 'the nurses didn't like him'.”
“I spend a great amount of time at Belleview Estates and I can tell you i would go nowhere else. I know many people including my mom who have been there. The care given is exceptional.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Belle View Estates has 21 federal deficiencies across recent surveys, including one complaint-triggered safety violation that families reported. The main problem areas are safety hazards, medication management, and food safety, with recurring issues in accident prevention appearing in multiple inspections. While the facility has corrected past violations, the pattern of repeated safety concerns and the fact that families filed complaints suggests ongoing supervision and care quality challenges that warrant careful consideration during any visit.
Jun 5, 2025Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Mar 14, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Sep 25, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 26, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Federal Penalties
Fine
Sep 25, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Belle View Estates Rehabilitation and Care Center
for profit
Chain Affiliation
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 10 of 35 (Best)
Ownership & Management
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Alexark1 LLC
Owner (parent company) · Organization
Jej Assets Lp
Owner (parent company) · Organization
Jej Management, LLC
Owner (parent company) · Organization
Ponthie, Sharlot
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit belleviewestatesrehab.com
Medicare data downloads
Original nursing home datasets
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