Belle Fountain Nursing & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 191 Google reviews

Watch Belle Fountain Nursing & Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers excellent physical therapy and a clean environment, which many families find beneficial for recovery. However, the recurring reports of long response times for call lights and staffing shortages are a serious concern. We strongly recommend that you visit in person, observe the response times on the unit, and ask management specifically how they handle weekend staffing and communication with families.
Google Reviews
Google Reviews
191 reviews on Google“Belle Fountain Nursing & Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its clean environment, friendly staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding chronic understaffing, long response times for call lights, and inconsistent nursing care, particularly during nights and weekends. Families should be aware that while some residents have excellent experiences, others have reported neglect and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Effective, patient-centered physical therapy
- Clean and well-maintained facility
- Dedicated and compassionate individual staff members
- Helpful admissions and administrative support
Concerns
- Chronic understaffing leading to long call light response times (mentioned by 18 reviewers)
- Poor communication with families and lack of returned calls (mentioned by 7 reviewers)
- Inconsistent hygiene care and toileting assistance (mentioned by 9 reviewers)
- Medication management errors or delays (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 195 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's protocol for ensuring call lights are answered promptly, especially during evening and weekend shifts?
- 2I noticed that communication can sometimes be a challenge; what is the best way for our family to receive regular, proactive updates on our loved one's care?
- 3Could you walk us through your current medication management process to ensure that doses are administered accurately and on schedule?
- 4With hygiene and toileting assistance being such a vital part of daily comfort, how do you monitor and maintain consistency in these care routines for residents?
- 5I see that your physical therapy team is highly regarded; how do you integrate those therapy goals into the resident's daily life and activities?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and notifying the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“The therapists are wonderful with the patients and very accommodating. But I think they need to hire more aides. My sister and sister in law were patients in there. They and other patients complained numerous times about not having their light answered when they needed help.”
“My father was given the wrong medication that could have been fatal. It set him back from progressing in his rehabilitation. You barely can get the attention of the nurses because they are so overloaded with paperwork.”
“My mom was here and loved the place. would recommend.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose walking got worse
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering 15 of 53 total deficiencies, including a serious August 2025 abuse complaint. The facility shows recurring problems with fire safety systems, medication management, and care planning that persist across multiple surveys from 2023-2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas like resident protection and pharmacy services suggests ongoing operational challenges that warrant careful consideration.
Aug 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 12, 2025Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 28, 2025Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nov 21, 2024Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sep 5, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 17, 2023
$4,194
Ownership & Operations
Who Operates This Facility
Belle Fountain Nursing & Rehabilitation Center
for profit
Chain Affiliation
Optalis Health & Rehabilitation
37 facilities nationwide
Chain avg rating: 2.5/5 · Rank 32 of 37
Ownership & Management
Owners
Metro Man II INC
Owner · Organization
Dunn, Charles
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
191 reviews from families & visitors
Official Website
Visit optalishealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Michigan House Senior Living
< 1 miAssisted Living · Riverview, MI
American House Riverview
1.1 miAssisted Living · Riverview, MI
Rivergate Terrace
1.2 miNursing Home · Riverview, MI
Aerius Health Center
1.3 miNursing Home · Riverview, MI
Atria Kinghaven
1.8 miAssisted Living · Riverview, MI
Atria Kinghaven
1.8 miAssisted Living · Riverview, MI