Belair Care Center INC
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 232 Google reviews

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What this means for your family
Belair is highly regarded for its top-tier physical and occupational therapy, making it a strong candidate for post-surgical recovery. However, families should be aware of consistent reports regarding weekend and night-shift staffing shortages; we recommend visiting during off-hours to observe the environment firsthand and asking management specifically about their call-bell response protocols.
Google Reviews
Google Reviews
232 reviews on Google“Belair Care Center is widely praised for its exceptional physical and occupational therapy departments, which many families credit for their loved ones' successful recoveries and return to independence. While the facility is frequently described as clean, hotel-like, and welcoming, a subset of reviewers reports serious concerns regarding understaffing, particularly during nights and weekends, as well as inconsistent communication during discharge.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Clean, well-maintained, and home-like facility
- Warm, attentive, and professional nursing staff
- Helpful and knowledgeable admissions team
Concerns
- Understaffing leading to slow response times for call buttons (mentioned by 6 reviewers)
- Inconsistent or poor communication regarding medical status and discharge (mentioned by 3 reviewers)
- Rudeness or lack of compassion from specific staff members (mentioned by 4 reviewers)
- Poor nutritional quality or lack of variety in meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
- 2Since we want to ensure our loved one is always well-informed, what is your process for keeping families updated on changes in medical status or discharge planning?
- 3How does the nursing team manage call button responses during the night or during shift changes to ensure no one is left waiting?
- 4We are looking for a place that feels like home, so could you describe the meal variety and how you ensure nutritional needs are met with appetizing options?
- 5Could you walk us through your specific protocols for medication management to ensure everything is handled with the highest level of accuracy?
- 6What kind of daily social activities or community outings do you organize to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists are the best! My team was Aknu, Joe & Bri - hard working, attentive, funny and driven. When you think you can’t do an exercise, they stand by you and ask you to try.”
“The only thing I could say is there isn't much safety on who calls in about your family member. I don't like that part at all. Another negative is everyone goes on break at the same time so no coverage.”
“Not good. They go long periods of time ignoring people who've pushed their call buttons from their rooms. They don't return calls... They let people who are there go hours on end unchanged.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies in care planning, medication management, and fire safety systems across all three surveys. One deficiency was triggered by a family complaint regarding the facility's response to alleged violations. While all issues have been corrected according to state records, the pattern shows ongoing challenges with maintaining consistent standards in resident care coordination and building safety compliance that families should discuss during visits.
May 7, 2025Routine6
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Feb 27, 2024Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 7, 2022Routine16
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Belair Care Center INC
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 43 (Best)
Ownership & Management
Owners
Estate of Mayer Laufer
Owner · Organization
Ostreicher, Marvin
Owner
Laufer, Doris
Owner (parent company)
Bokow, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
232 reviews from families & visitors
Official Website
Visit belaircarecenter.com
Medicare data downloads
Original nursing home datasets
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