Bel Vista Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 59 Google reviews
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What this means for your family
This facility is an excellent choice for those seeking a small, home-like environment with high-quality physical therapy and a clean atmosphere. However, families should closely monitor medication administration and be prepared to advocate for your loved one if you notice any delays in response times or staffing shortages.
Google Reviews
Google Reviews
59 reviews on Google“Bel Vista Healthcare Center is highly regarded for its intimate, small-scale environment that allows for personalized, compassionate care and an attentive rehabilitation team. While many families praise the cleanliness and the kindness of the staff, some reviewers have reported serious concerns regarding medication errors, staffing shortages, and occasional instances of unprofessional behavior.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective and professional rehabilitation/PT services
- Personalized care due to small facility size
- Engaging activity programs
Concerns
- Staffing shortages and slow response times (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
- Unprofessional staff behavior/verbal aggression (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the small, intimate size of Bel Vista, how do you ensure that each resident's specific daily routine and personal preferences are being met?
- 2We've heard wonderful things about your activity programs; could you tell us more about what a typical week of engagement looks like for the residents?
- 3What specific protocols and double-check systems are in place to ensure medication is administered accurately and on schedule?
- 4How do you manage staffing levels during busy shifts or overnight hours to ensure residents receive timely responses when they ring their call lights?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting physicians and coordinating urgent care?
- 6We noticed many people praise the cleanliness of the facility; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“I refered to Bel Vista as "Club Bel Vista" because of the quality of care I received. Even though I was unable to move and care for myself.”
“My grandma is a patient at this facility. I have been to other facilities and I do have to say that the staff are very friendly but I do have to give a shout out to the Activity Director, Jennifer, is incredibly sweet and always goes above and beyond to involve patients in activities.”
“My mom was in Bel Vista for a week in October 2021. During that week, she was not given the correct pain meds, didn’t receive her daily medications, didn’t get physical therapy, was never allowed out of bed and she developed a horrible bed sore as a result.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bel Vista Healthcare Center shows recurring problems across multiple surveys, particularly with medication management, care planning, and safety hazards, with families filing complaints about treatment quality and discharge procedures. The facility has faced significant issues including medication errors, inadequate care according to residents' orders and preferences, and fire safety violations. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing challenges with maintaining consistent quality standards.
Sep 16, 2025Complaint3
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
May 18, 2025Routine15
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
May 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 24, 2024Complaint1
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Federal Penalties
Fine
May 20, 2024
$29,543
Ownership & Operations
Who Operates This Facility
Bel Vista Healthcare Center
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 68 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit belvista.com
Medicare data downloads
Original nursing home datasets
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