Beechtree Center for Rehabilitation and Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 129 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (53%)
Bottom 25% in NY · Below recommended RN staffing · Worst in UPSTATE SERVICES GROUP chain · No penalties on record
What this means for your family
Beechtree's rehabilitation department is frequently praised for helping patients regain mobility, making it a strong candidate for short-term recovery. However, families of long-term residents should be vigilant; multiple reviewers have raised concerns about neglect and slow response times. We recommend asking management specifically about their nurse-to-patient ratios on weekends and how they handle communication for residents who cannot use a phone independently.
Google Reviews
Google Reviews
129 reviews on Google“Beechtree Center for Rehabilitation and Nursing receives polarized feedback, with many families praising the facility for its attentive nursing staff, effective rehabilitation programs, and clean environment. However, a significant subset of reviewers reports serious concerns regarding neglect, slow response times, and poor communication, particularly concerning long-term care residents. Families should conduct a thorough, in-person visit to assess the current atmosphere and staffing levels before making a decision.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Helpful administrative and concierge team
Concerns
- Neglect and poor hygiene care (mentioned by 6 reviewers)
- Slow response times to call buttons/requests (mentioned by 4 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed some families have shared great things about the attentiveness of your nursing staff; how do you ensure that level of care remains consistent during busy shifts?
- 2What specific protocols are in place to ensure call buttons are answered promptly, especially during the night or when the facility is at full capacity?
- 3Could you walk us through your process for medication management and how you ensure there are no errors in administration?
- 4How does the communication between the nursing team and family members work, and how will we be updated on any changes in our loved one's health?
- 5What kind of daily activities or social programs are available to keep residents engaged and active in the community?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The rehab floor is great! Very clean staff are friendly, but I would not recommend this place for long term care!!”
“The staff is amazing. The office staff is extremely helpful navagating the new challenges. The nurses, PT and OT are kind and caring.”
“My neighbor ended up here. For less than one month- & in that time she developed 2 bedsores on her coccyx. When I visited her I asked if she could get out of bed. 2 aides came with a Hoyer lift & did get her sitting in a chair. I was not impressed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered investigations revealing significant recurring issues with food quality, fire safety systems, and overall care quality. The facility has persistent problems across surveys with nutrition services (inadequate food temperature and nutrition planning), fire safety equipment (sprinkler systems, alarms, and fire barriers), and resident care standards. While the facility reports correcting deficiencies, the pattern of repeated violations in the same areas suggests ongoing operational challenges families should carefully consider.
Aug 29, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Aug 29, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 17, 2023Routine13
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 17, 2023Complaint8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Aug 9, 2021Routine8
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Beechtree Center for Rehabilitation and Nursing
for profit
Chain Affiliation
Upstate Services Group
17 facilities nationwide
Chain avg rating: 1.9/5 · Rank 11 of 16 (Worst)
Ownership & Management
Owners
Koenig, Uri
Owner
Steif, Efraim
Owner
Camerota, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
129 reviews from families & visitors
Official Website
Visit beechtreecenter.com
Medicare data downloads
Original nursing home datasets
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