Bedford Care Center of Picayune
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 36 Google reviews

Watch Bedford Care Center of Picayune
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 6)
- High staff turnover (52%)
Bottom 25% in MS · Below recommended RN staffing · Worst in BEDFORD CARE CENTERS chain · $8,617 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report excellent experiences with therapy and nursing, there is a recurring pattern of communication breakdowns and slow response times. We strongly recommend that you visit during off-peak hours and ask specifically how the facility ensures timely responses to call lights and how they provide regular medical updates to family members.
Google Reviews
Google Reviews
36 reviews analyzed“Bedford Care Center of Picayune receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report serious concerns regarding neglect, poor communication, and inadequate medical oversight. Prospective families should be aware of recurring reports of slow response times, staffing shortages, and difficulties in obtaining updates on a loved one's medical progress.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Clean and well-maintained facility
- Effective physical therapy programs
- Helpful administrative support for insurance navigation
Concerns
- Neglect and slow response times to patient needs (mentioned by 4 reviewers)
- Poor communication with family members regarding medical status (mentioned by 3 reviewers)
- Inadequate medical oversight or failure to coordinate specialized care (mentioned by 2 reviewers)
- Staff observed using personal phones instead of attending to residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving communication, what is your standard process for keeping family members updated on changes in a resident's medical status or care plan?
- 2I noticed the facility has a strong physical therapy program; how do you ensure that therapy goals are effectively coordinated with the daily nursing care my loved one receives?
- 3How do you monitor staff engagement during shifts to ensure that residents' needs are being met promptly and that staff remain attentive throughout the day?
- 4Could you walk me through your current medication management process to help me understand how you ensure accuracy and safety for residents?
- 5What steps are you taking to enhance the dining experience and variety of meal options for residents in the coming months?
- 6In the event of an urgent medical change, what is your protocol for notifying family members and coordinating with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“The aides leave a lot to be desired. Way too long a wait when you need help.”
“The physical therapy my mother has received has been life changing for her. The residents get a lot of one on one care and their CNA's know them well.”
“I tried for 3 wks to find out how therapy was going. No 1 would talk to me! I got 1 wk notice they said my mom needed to stay for long term care! Had no idea therapy wasn't going well!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering serious inspections, with concerning patterns in abuse prevention and care planning that persist across surveys from 2022 to 2026. The facility has repeatedly struggled with protecting residents from abuse and neglect, developing proper care plans, and medication management issues. While all deficiencies show correction dates, the recurring nature of abuse-related violations warrants careful consideration during any visit.
Mar 31, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 14, 2026Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 18, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 23, 2024Routine9
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 8, 2024Complaint6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Aug 18, 2022Routine2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Feb 8, 2024
$8,617
Ownership & Operations
Who Operates This Facility
Bedford Care Center of Picayune
for profit
Chain Affiliation
Bedford Care Centers
7 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Bedford Health Properties, LLC
Owner · Organization
Bevon, Nicole
Owner
Mcelroy, Michael
Owner
Michael E. Mcelroy Family Trust Fbo Michael E. Mcelroy, Jr.
Owner (parent company) · Organization
Janet F. Mcelroy Family Trust Fbo Michael E. Mcelroy, Jr.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit bedfordcarecenters.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.