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Nursing HomeMedicaid Investigative

Bedford Care Center of Picayune

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

2797 Cooper Road, Picayune, MS 39466120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 36 Google reviews

5
4
3
2
1
Bedford Care Center of Picayune Nursing Home in Picayune, MS — Street View
Street View

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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (10 vs median 6)
  • High staff turnover (52%)

Bottom 25% in MS · Below recommended RN staffing · Worst in BEDFORD CARE CENTERS chain · $8,617 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While some families report excellent experiences with therapy and nursing, there is a recurring pattern of communication breakdowns and slow response times. We strongly recommend that you visit during off-peak hours and ask specifically how the facility ensures timely responses to call lights and how they provide regular medical updates to family members.

Google Reviews

Google Reviews

36 reviews analyzed
Bedford Care Center of Picayune receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report serious concerns regarding neglect, poor communication, and inadequate medical oversight. Prospective families should be aware of recurring reports of slow response times, staffing shortages, and difficulties in obtaining updates on a loved one's medical progress.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and kind nursing staff
  • Clean and well-maintained facility
  • Effective physical therapy programs
  • Helpful administrative support for insurance navigation

Concerns

  • Neglect and slow response times to patient needs (mentioned by 4 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 3 reviewers)
  • Inadequate medical oversight or failure to coordinate specialized care (mentioned by 2 reviewers)
  • Staff observed using personal phones instead of attending to residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'22(3)'24(13)'26(3)

Distribution

5
18
4
0
3
1
2
3
1
12

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent focus on improving communication, what is your standard process for keeping family members updated on changes in a resident's medical status or care plan?
  • 2I noticed the facility has a strong physical therapy program; how do you ensure that therapy goals are effectively coordinated with the daily nursing care my loved one receives?
  • 3How do you monitor staff engagement during shifts to ensure that residents' needs are being met promptly and that staff remain attentive throughout the day?
  • 4Could you walk me through your current medication management process to help me understand how you ensure accuracy and safety for residents?
  • 5What steps are you taking to enhance the dining experience and variety of meal options for residents in the coming months?
  • 6In the event of an urgent medical change, what is your protocol for notifying family members and coordinating with the resident's primary physician?

Personalized based on this facility's data


Key Review Excerpts

The aides leave a lot to be desired. Way too long a wait when you need help.

Family member · 2025★★☆☆☆

The physical therapy my mother has received has been life changing for her. The residents get a lot of one on one care and their CNA's know them well.

Family member · 2023☆☆☆☆

I tried for 3 wks to find out how therapy was going. No 1 would talk to me! I got 1 wk notice they said my mom needed to stay for long term care! Had no idea therapy wasn't going well!

Family member · 2022☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.2%
Worse than Avg
Here
33.2%
US
19.5%
MS
24.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
14.4%
MS
20.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
15.4%
MS
22.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.4%
Mixed vs Avgs
Here
5.4%
US
12.1%
MS
1.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
15.3%
MS
21.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.3%
Worse than Avg
Here
11.3%
US
5.3%
MS
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.6%
Better than Avg
Here
90.6%
US
81.8%
MS
88.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.2%
Better than Avg
Here
88.2%
US
79.7%
MS
84.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (6.7)
14 complaint-triggered
$8,617 in fines

Families have filed multiple complaints triggering serious inspections, with concerning patterns in abuse prevention and care planning that persist across surveys from 2022 to 2026. The facility has repeatedly struggled with protecting residents from abuse and neglect, developing proper care plans, and medication management issues. While all deficiencies show correction dates, the recurring nature of abuse-related violations warrants careful consideration during any visit.

Mar 31, 2026Complaint
1
0602Minor

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Jan 14, 2026Complaint
7
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725SevereCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0838SevereCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 18, 2025Routine
3
0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 23, 2024Routine
9
0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0341ModerateCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0916ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 8, 2024Complaint
6
0580Moderate

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Moderate

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Moderate

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Moderate

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Moderate

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Moderate

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Aug 18, 2022Routine
2
0567MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Feb 8, 2024

$8,617

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bedford Care Center of Picayune

Organization Type

for profit

Chain Affiliation

Chain Name

Bedford Care Centers

Chain Size

7 facilities nationwide

Chain avg rating: 3.0/5 · Rank 6 of 7 (Worst)

Ownership & Management

Owners

Bedford Health Properties, LLC

Owner · Organization

Bevon, Nicole

Owner

Mcelroy, Michael

Owner

Michael E. Mcelroy Family Trust Fbo Michael E. Mcelroy, Jr.

Owner (parent company) · Organization

13%

Janet F. Mcelroy Family Trust Fbo Michael E. Mcelroy, Jr.

Owner (parent company) · Organization

Key personnel

Bevon, JackOfficer / DirectorMcelroy, SonyaOfficer / DirectorBevon, JackOfficer / DirectorMcelroy, SonyaOfficer / DirectorHattiesburg Medical Park Management CORP.Manager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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