Nursing HomeMedicaid

Beacon Hill

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3515 S. Park Avenue, Denison, TX 75020|150 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.8/5

based on 105 Google reviews

(903) 327-8537 Directions Website

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What this means for your family

This facility is an excellent choice for short-term rehabilitation due to its modern building and skilled therapy staff. However, if your loved one requires long-term care, you must verify the consistency of hygiene protocols and ensure you have a direct, reliable line of communication with the administration to prevent issues with neglect or lost belongings.

Google Reviews

105 reviews on Google

“Families seeking rehabilitation services will find a clean, modern, and well-maintained facility with highly praised physical therapy and nursing staff. However, there are significant, recurring reports of poor management communication, issues with hygiene/incontinence care, and instances of lost personal belongings.”

Quality Themes

Tap a score for details

Strengths

Clean and beautiful facility
Compassionate rehabilitation and nursing staff
Effective physical therapy services
Welcoming and professional admissions process

Concerns

Inadequate hygiene and incontinence care (mentioned by 3 reviewers)
Poor communication from management/administration (mentioned by 4 reviewers)
Loss of personal items or clothing (mentioned by 3 reviewers)
Staffing shortages leading to slow response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 110 analyzed

⚡16 reviews posted between Jul 10, 2025 – Jul 10, 2025 · 16 were 5-star

How They Respond to Reviews

100%response rate

Generic

The owner uses a small set of highly repetitive, templated responses. Positive reviews are met with interchangeable scripts, while negative reviews are met with a standard redirection to a corporate email address.

Questions for Your Tour

1It is wonderful to see how clean and beautiful the facility is; how does the team ensure that personal hygiene and incontinence care remain a top priority for every resident?
2We noticed the admissions process felt very professional and welcoming; how does the administration maintain that same level of clear, consistent communication with families once a resident has moved in?
3With the high quality of physical therapy noted by many, how does the rehab team coordinate with nursing staff to ensure progress continues during non-therapy hours?
4What is the process for tracking and managing residents' personal belongings and clothing to ensure nothing gets misplaced?
5Could you tell us more about the daily activity calendar and how you work to keep residents engaged with interesting events?
6How does the nursing team handle medical emergencies or changes in health status during the overnight hours?

Personalized based on this facility's data

Key Review Excerpts

“My father was placed here for rehab, every one was so nice and helpful, place smells great and the building is so clean and pretty! He loved the food and even gained weight!”

Rehab patient's family · 2026★★★★★

“The staff are caring & willing to listen to their residents. It is a clean & efficiently run facility.”

Long-term resident's family · 2025★★★★★

“I found every article of her clothing absolutely dripping wet from collar to cuff with urine. She had been left to sit in her and her mess so much that every single pair of pants and shirt were dr”

Memory care family member · 2025★☆☆☆☆

Source: 105 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.45hrs

60%

Registered nurses for medical care

Total Nursing

3.29hrs

80%

All nurses + aides combined

Staff Turnover

62%

Lower is better (< 30% = good)

RN Turnover

61%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

12.1%

2.5%

Grayson

2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility23.9%

Worse than Avg

Here

23.9%

14.4%

16.1%

Grayson

15.0%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.7%

Better than Avg

Here

6.7%

15.3%

14.9%

Grayson

11.5%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.7%

Better than Avg

Here

7.7%

15.4%

9.4%

Grayson

10.3%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility12.3%

Better than Avg

Here

12.3%

19.4%

14.2%

Grayson

13.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Grayson

97.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

81.8%

89.2%

Grayson

81.2%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.9%

Better than Avg

Here

95.9%

79.7%

88.0%

Grayson

81.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.5%

Grayson

1.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies

Near state avg (9.1)

3 complaint-triggered

Beacon Hill has ongoing compliance challenges across multiple surveys, with families filing complaints that led to findings in resident rights, medication management, and infection control. The facility shows recurring issues in infection control, fire safety systems, medication management, and daily care assistance that appear across different time periods. All identified deficiencies have correction dates from the provider, but the pattern of repeated violations in core care areas suggests potential operational inconsistencies that families should discuss during visits.

Dec 18, 2025Routine7 findings

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Dec 18, 2025Complaint1 finding

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Sep 26, 2024Routine9 findings

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Sep 26, 2024Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 17, 2023Routine6 findings

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 29, 2023Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dallas County Hospital District

Organization Type

for profit

Management Company

DENISON HEALTH CARE CENTER LTD CO

Administrator

SARAH FURMAN

Chain Affiliation

Chain Name

Cantex Continuing Care

Chain Size

38 facilities nationwide

Chain avg rating: 3.2/5 · Rank 1 of 37 (Best)

Ownership & Management

Owners

Dallas County Hospital District

Owner · Organization

100%

Bell, Joseph