Baycrest Senior Living of San Angelo LLC
Families consistently rate this highly — reviewers highlight attentive and hands-on care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a small, intimate setting where the staff is deeply involved in resident care and the dining is a highlight. However, because older reviews mentioned serious lapses in medical oversight and administrative instability, you should specifically ask about their current protocols for wound care and medication monitoring.
Google Reviews
Google Reviews
33 reviews analyzed“Families can expect a highly personalized, home-like environment with a staff that is frequently praised for being attentive and hands-on. While the facility has historically faced challenges with administration and staffing, recent reviews suggest a significant positive turnaround in care quality and food. However, one critical incident regarding patient safety was noted in older reviews, so families should verify current safety protocols.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and hands-on care staff
- High-quality, delicious dining options
- Intimate, home-like atmosphere
- Strong communication with family members
Concerns
- Historical issues with administrative stability and staffing turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized, warm responses to positive reviews, often emphasizing a 'family' atmosphere. For negative reviews, they avoid arguing and instead provide specific contact information or directions to management to facilitate resolution.
Questions for Your Tour
- 1Since the community has such a cozy, small capacity, how do you ensure each resident receives that personalized, hands-on attention mentioned by families?
- 2We've heard wonderful things about the dining experience here; could you tell us more about the menu and how much input residents have in their daily meals?
- 3With the intimate, home-like atmosphere you've created, what kind of daily social activities or outings are planned to keep residents engaged?
- 4How does the staff maintain consistent communication with family members regarding a resident's well-being and any changes in their health?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care for our loved one?
- 6How does the facility approach staff training and retention to ensure the same familiar faces are providing care to the residents every day?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been here for over a year and they have provided her the personal care she has needed. All the staff, including the director and activities director are “hands on” when it comes to the resident’s care.”
“The building provides a home like feel and it is very small which gives residents lots of attention. The staff is really what makes this place a winner.”
“New Haven has changed so much. They were having problems with quality of food, keeping staff, activities training etc. A huge change has been made over the last few months.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on November 7, 2023, identified several Life Safety Code violations related to fire sprinkler maintenance, attic storage, and gas system inspections. Most of these issues were corrected within a few days of the citation, and there are currently no active enforcement actions against the facility.
Nov 7, 2023Routine
Health Code (1 violations) | Life Safety Code (4 violations)
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to ensure an attic was not used for storage.
The facility failed to obtain pressure tests of gas piping in the facility.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
Ownership & Operations
Who Operates This Facility
Baycrest Senior Living of San Angelo LLC
for profit
TESSA WILSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit baycrestseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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