Bayberry Commons
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 31 Google reviews
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What this means for your family
Bayberry Commons features a highly regarded rehabilitation team and compassionate nursing staff, making it a strong candidate for recovery. However, families should be aware of serious allegations regarding patient safety and aggressive financial practices; we strongly recommend touring the facility and asking direct questions about their billing policies and safety protocols.
Google Reviews
Google Reviews
31 reviews on Google“Bayberry Commons receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services. However, there are serious, recurring allegations regarding neglect, poor communication, and aggressive financial practices that prospective families should investigate thoroughly. While many report a clean and welcoming environment, the severity of the negative claims warrants significant caution.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong communication for many families
Concerns
- Allegations of patient neglect and safety incidents (mentioned by 3 reviewers)
- Unprofessional or dismissive staff behavior (mentioned by 3 reviewers)
- Aggressive or questionable financial/billing practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very well-maintained; could you tell me more about how the cleaning and maintenance schedules are managed daily?
- 2We've heard great things about your therapy teams; how do the physical and occupational therapists work with residents to help them regain independence?
- 3Could you walk us through the protocols in place to ensure resident safety and prevent any incidents during the night shifts?
- 4What is the typical daily schedule like, and what kind of social activities or outings are available for residents to stay engaged?
- 5How does the nursing team communicate important medical updates or changes in condition to family members?
- 6We'd love to know more about the dining experience, specifically how much variety there is in the daily menus and how mealtime is structured?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT staff are dedicated caring people that have risen to the very highest level to reach the individual goals of each Brother.”
“The staff from the CNAs, Nurses and Social Worker all took the time to talk and engage with my Dad despite the advancement of the disease and his inability to communicate.”
“The staff and facilities are excellent, competent and compassionate. But if you are potentially a private payer, be ready to be bullied by the financial department.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
13
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bayberry Commons has significant concerns with families filing 10 complaint-triggered deficiencies across recent surveys, including a serious abuse/neglect violation in December 2024. The most recurring problems involve resident assessment and care planning, medication management, and quality of care standards. While the facility has corrected each identified deficiency, the pattern of ongoing complaints suggests persistent care quality issues that families should carefully evaluate during visits.
Jul 18, 2025Routine4
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 3, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 20, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 15, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 20, 2025
$19,136
Fine
Dec 19, 2024
$24,794
Fine
Jul 11, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Bayberry Commons
for profit
Ownership & Management
Owners
David Ryan Family Associates LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit healthconceptsltd.com
Medicare data downloads
Original nursing home datasets
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