Bartlesville Health and Rehabilitation Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Bottom 25% in OK · Critically understaffed (RN) · Above recommended total nurse staffing · $75,816 in fines
What this means for your family
This facility is highly regarded for its new memory care unit and active, resident-focused programming. While the reviews are overwhelmingly positive, families should always schedule an in-person tour to observe staff-to-resident interactions firsthand and verify that the high level of care described aligns with their specific needs.
Google Reviews
Google Reviews
57 reviews on Google“Bartlesville Health and Rehabilitation Community receives overwhelmingly positive feedback, with families frequently highlighting the compassionate staff and the newly opened memory care unit. Reviewers consistently praise the facility's clean environment, active engagement programs, and the supportive, family-like atmosphere provided by the administration and nursing teams.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, attentive nursing staff
- Newly opened, high-quality memory care unit
- Clean and well-maintained facility
- Diverse and engaging resident activities
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is newly opened, what specific improvements or new protocols have been implemented to ensure the highest standard of clinical care?
- 2I've heard wonderful things about the compassion of your nursing staff; how do you ensure this level of attentive care is maintained during shift changes?
- 3Could you tell me more about the specialized programming and daily activities available within the memory care unit?
- 4With the recent health inspections, what specific steps is the leadership team taking to address and resolve the identified deficiencies?
- 5How is the staffing structured to ensure that residents receive consistent, one-on-one attention during the night and on weekends?
- 6In the event of a medical emergency, what is the immediate protocol for notifying the family and coordinating with outside doctors?
Personalized based on this facility's data
Key Review Excerpts
“The new Memory Care unit is amazing, and we couldn’t be happier with our decision. We have such a peace of mind knowing that she is being treated with respect and compassionate care every day.”
“The kitchen and dining room offer freedom to choose different meals and family style dining. They just opened a memory care and it has a beautiful gated courtyard along with all sorts of activities to keep the Residents stimulated and safe.”
“The staff is friendly and fun. Everyone is great at the job they do. The place is clean and cared for and the food is good. The choices of meals given the residents is awesome.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns including families filing complaints about abuse prevention and emergency response issues, with one serious CPR deficiency remaining uncorrected. Recurring problems involve medication management, resident safety, and food service quality across multiple surveys. While most issues show correction dates, the pattern of repeated deficiencies in medication protocols and the uncorrected emergency response violation raise caution flags for potential residents.
Jan 12, 2026Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Dec 4, 2024Routine7
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 6, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 28, 2023Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Aug 28, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 16, 2021Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Jan 12, 2026
$14,020
Fine
Aug 28, 2023
$61,796
Payment Denial
Aug 28, 2023
106-day denial
Ownership & Operations
Who Operates This Facility
Bartlesville Health and Rehabilitation Community
for profit
Ownership & Management
Owners
Dout, Alexander
Owner
Bhrc LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit bartlesvillehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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