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Nursing HomeMedicaid Investigative

Bartlesville Health and Rehabilitation Community

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3434 Kentucky Place, Bartlesville, OK 74006119 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 57 Google reviews

5
4
3
2
1
Bartlesville Health and Rehabilitation Community Nursing Home in Bartlesville, OK — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6.0)

Bottom 25% in OK · Critically understaffed (RN) · Above recommended total nurse staffing · $75,816 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its new memory care unit and active, resident-focused programming. While the reviews are overwhelmingly positive, families should always schedule an in-person tour to observe staff-to-resident interactions firsthand and verify that the high level of care described aligns with their specific needs.

Google Reviews

Google Reviews

57 reviews on Google
Bartlesville Health and Rehabilitation Community receives overwhelmingly positive feedback, with families frequently highlighting the compassionate staff and the newly opened memory care unit. Reviewers consistently praise the facility's clean environment, active engagement programs, and the supportive, family-like atmosphere provided by the administration and nursing teams.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate, attentive nursing staff
  • Newly opened, high-quality memory care unit
  • Clean and well-maintained facility
  • Diverse and engaging resident activities

Rating Trends

Tap a year to see what changed

2345.02016(2)5.02017(2)1.02019(1)5.02020(1)5.02023(2)4.92024(51)5.02025(2)

Distribution · 61 analyzed

5
58
4
1
3
0
2
0
1
2
39 reviews posted between Jul 8, 2024Jul 12, 2024 · 38 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is newly opened, what specific improvements or new protocols have been implemented to ensure the highest standard of clinical care?
  • 2I've heard wonderful things about the compassion of your nursing staff; how do you ensure this level of attentive care is maintained during shift changes?
  • 3Could you tell me more about the specialized programming and daily activities available within the memory care unit?
  • 4With the recent health inspections, what specific steps is the leadership team taking to address and resolve the identified deficiencies?
  • 5How is the staffing structured to ensure that residents receive consistent, one-on-one attention during the night and on weekends?
  • 6In the event of a medical emergency, what is the immediate protocol for notifying the family and coordinating with outside doctors?

Personalized based on this facility's data


Key Review Excerpts

The new Memory Care unit is amazing, and we couldn’t be happier with our decision. We have such a peace of mind knowing that she is being treated with respect and compassionate care every day.

Long-term resident's family · 2024★★★★★

The kitchen and dining room offer freedom to choose different meals and family style dining. They just opened a memory care and it has a beautiful gated courtyard along with all sorts of activities to keep the Residents stimulated and safe.

Long-term resident's family · 2024★★★★★

The staff is friendly and fun. Everyone is great at the job they do. The place is clean and cared for and the food is good. The choices of meals given the residents is awesome.

Long-term resident's family · 2024★★★★★
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.08hrs
11%
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.5%
OK
25.4%
Washington
19.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
12.1%
OK
3.3%
Washington
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility10.6%
Worse than Avg
Here
10.6%
US
1.6%
OK
2.8%
Washington
1.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.5%
OK
17.2%
Washington
16.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.4%
OK
17.3%
Washington
20.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.9%
Worse than Avg
Here
19.9%
US
15.3%
OK
14.7%
Washington
15.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.1%
Better than Avg
Here
89.1%
US
79.8%
OK
74.1%
Washington
79.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.8%
Worse than Avg
Here
74.8%
US
81.8%
OK
75.0%
Washington
83.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
3penalties
Near state avg (7.2)
5 complaint-triggered
$75,816 in fines

This facility has concerning patterns including families filing complaints about abuse prevention and emergency response issues, with one serious CPR deficiency remaining uncorrected. Recurring problems involve medication management, resident safety, and food service quality across multiple surveys. While most issues show correction dates, the pattern of repeated deficiencies in medication protocols and the uncorrected emergency response violation raise caution flags for potential residents.

Jan 12, 2026Complaint
1
0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Dec 4, 2024Routine
7
0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 6, 2024Complaint
3
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 28, 2023Routine
9
0689Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0770Potential for harm · PatternCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Aug 28, 2023Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Dec 16, 2021Routine
6
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Federal Penalties

Fine

Jan 12, 2026

$14,020

Fine

Aug 28, 2023

$61,796

Payment Denial

Aug 28, 2023

106-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bartlesville Health and Rehabilitation Community

Organization Type

for profit

Ownership & Management

Owners

Dout, Alexander

Owner

50%

Bhrc LLC

Owner (parent company) · Organization

100%

Key personnel

Dout, AlexanderOfficer / DirectorFogle, KimberlyOfficer / DirectorWilkins, TonyOfficer / DirectorDavito, WilliamManagerDriggers, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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