Barnert Subacute Rehabilitation Center, LLC
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 173 Google reviews
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What this means for your family
Barnert Subacute Rehabilitation Center is frequently praised for its clean environment and effective physical therapy, making it a strong candidate for short-term recovery. However, because multiple families have raised serious concerns regarding staffing levels and communication, we strongly recommend you visit during off-hours or weekends to observe the floor activity yourself. Ask the administration specifically about their nurse-to-patient ratios and how they handle urgent medical changes during night shifts.
Google Reviews
Google Reviews
173 reviews on Google“Barnert Subacute Rehabilitation Center receives a high volume of positive reviews praising its clean, well-maintained facility and a dedicated, compassionate staff that frequently helps patients regain mobility. While many families express deep gratitude for the care their loved ones received, a recurring minority of reviewers report serious concerns regarding understaffing, poor communication, and instances of neglect. Prospective families should be aware that experiences appear to vary significantly, with some praising the facility as 'miracle workers' while others describe it as poorly managed.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Clean and well-maintained facility
- Effective physical and occupational therapy programs
- Welcoming and helpful front desk reception
Concerns
- Chronic understaffing leading to slow response times (mentioned by 5 reviewers)
- Poor communication regarding patient medical status (mentioned by 3 reviewers)
- Inconsistent quality of care and perceived neglect (mentioned by 4 reviewers)
- Unsatisfactory food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 175 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given that some families have expressed concerns about the speed of response times, what is your current protocol for ensuring residents receive timely assistance when they press their call button?
- 3How do you keep families updated on their loved one's medical status and care plan changes to ensure we always feel in the loop?
- 4With your current staffing levels, how do you ensure that each resident receives consistent, personalized attention throughout the day?
- 5We understand that medication management is a high priority; could you walk us through the safety checks and oversight you have in place for administering daily prescriptions?
- 6What kind of social activities or engagement programs do you offer to keep residents active and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“The people who work here are truly caring folks. There are so many nurses, aides, doctors, PT and OT, housekeepers, admin staff that went out of their way to make my time there comfortable.”
“The facility is very clean and populous and nice amenities...BUT alot of management power trip and act spiteful and passive aggressive towards employees instead of correcting the issue.”
“When a patient goes from stage 1-2 bed sore in the hospital to stage 4 in only 7 days at rehab facility is negligence. When you ask the staff that is caring for the resident questions and the response is “I really don’t know” that is a very big problem.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies, with 22 violations across multiple surveys, including one complaint-triggered issue where a family reported problems with discharge preparation. The most frequent issues involve fire safety and building systems, medication management, and infection control. While all deficiencies show correction dates, the recurring problems with safety systems and care standards, plus the family complaint, warrant careful consideration during your visit.
Apr 23, 2025Routine17
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 23, 2025Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Feb 24, 2023Routine3
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 10, 2021Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Barnert Subacute Rehabilitation Center, LLC
for profit
Chain Affiliation
Family of Caring Healthcare
8 facilities nationwide
Chain avg rating: 3.6/5 · Rank 4 of 8
Ownership & Management
Owners
Barnert Associates
Owner · Organization
Friedman, Edward
Owner
Friedman, Nathan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
173 reviews from families & visitors
Official Website
Visit familyofcaring.com
Medicare data downloads
Original nursing home datasets
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