Azalealand Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 16 Google reviews
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What this means for your family
While some families report excellent experiences with rehab and staff professionalism, the serious allegations of neglect and hygiene issues are concerning. We strongly recommend visiting during off-peak hours and speaking directly with current residents or their families to assess the consistency of care.
Google Reviews
Google Reviews
16 reviews on Google“Azalealand Nursing Home receives polarized feedback, with some families praising the professional and compassionate care provided during rehab and long-term stays. However, other families report serious concerns regarding neglect, hygiene, and a lack of responsiveness to patient needs. Prospective families should be aware of the stark contrast between reports of excellent staff support and allegations of patients being left in unsanitary conditions.”
Quality Themes
Tap a score for detailsStrengths
- Professional and knowledgeable nursing staff
- Effective rehabilitation and physical therapy
- Clean and well-managed environment
- Supportive and communicative care team
Concerns
- Neglect and lack of hygiene (patients left in soiled conditions) (mentioned by 2 reviewers)
- Unresponsive or unavailable staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent staffing ratings, how do you ensure that residents receive timely assistance with personal hygiene and daily needs throughout the day and night?
- 2I noticed some feedback regarding responsiveness; what systems do you have in place to ensure that call lights are answered promptly and that families are kept in the loop?
- 3With a 3-star health inspection rating, could you walk me through the specific steps the leadership team is taking to address recent deficiencies and improve overall care quality?
- 4The rehabilitation and physical therapy programs come highly recommended; how are these services integrated into a resident's daily routine to ensure they stay active and engaged?
- 5How does your nursing team coordinate with families when there is a change in a resident's health status or an urgent medical situation?
- 6What specific measures are in place to ensure that residents are consistently clean and comfortable, especially during peak hours when the staff is busiest?
Personalized based on this facility's data
Key Review Excerpts
“My father just spent the last six months of his life at Azalealand. We were very pleased with the care, the professionalism, the cleanliness, the food and the happy demeanor of the staff.”
“The amount of overwhelming neglect, abuse, and general disregard for patient well-being is appalling. Patients left in their own filth for up to 12 hours sometimes.”
“Do not bring your precious love one to this place. Zero compassion . Never available to help with your love one. He told me over and over how no one would come and check on him. He always smelled like urine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Azalealand Nursing Home has ongoing fire safety system issues that have persisted across all three surveys, with repeated violations for smoke barriers, sprinkler systems, and fire alarms. The facility also shows deficiencies in infection control, medication management, and nursing competencies in the most recent 2024 survey. While all violations have been corrected according to provider reports, the recurring fire safety problems suggest systemic maintenance challenges that families should discuss during visits.
Mar 1, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 7, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 17, 2022Routine4
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Azalealand Nursing Home
for profit
Ownership & Management
Owners
Orne, Deborah
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit azalealand.com
Medicare data downloads
Original nursing home datasets
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