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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 16 Google reviews
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Azalealand Nursing Home has a middle-range Medicare overall rating. Strengths include professional and knowledgeable nursing staff. Some reviewers note concerns about neglect and lack of hygiene (patients left in soiled conditions) (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Azalealand Nursing Home receives polarized feedback, with some families praising the professional and compassionate care provided during rehab and long-term stays. However, other families report serious concerns regarding neglect, hygiene, and a lack of responsiveness to patient needs. Prospective families should be aware of the stark contrast between reports of excellent staff support and allegations of patients being left in unsanitary conditions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 18 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My father just spent the last six months of his life at Azalealand. We were very pleased with the care, the professionalism, the cleanliness, the food and the happy demeanor of the staff.”
“The amount of overwhelming neglect, abuse, and general disregard for patient well-being is appalling. Patients left in their own filth for up to 12 hours sometimes.”
“Do not bring your precious love one to this place. Zero compassion . Never available to help with your love one. He told me over and over how no one would come and check on him. He always smelled like urine.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Azalealand Nursing Home has ongoing fire safety system issues that have persisted across all three surveys, with repeated violations for smoke barriers, sprinkler systems, and fire alarms. The facility also shows deficiencies in infection control, medication management, and nursing competencies in the most recent 2024 survey. While all violations have been corrected according to provider reports, the recurring fire safety problems suggest systemic maintenance challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Azalealand Nursing Home
for profit
Owners
Orne, Deborah
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
16 reviews from families & visitors
Official Website
Visit azalealand.com
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Original nursing home datasets
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