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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 25 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 29%
Azalea Health and Rehabilitation has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about slow response times to call bells (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Azalea Health and Rehabilitation receives highly polarized feedback, with many recent reviewers praising the facility for compassionate nursing care and a clean environment. However, some families have reported serious concerns regarding medical oversight, specifically recurring infections and slow response times to call bells. Prospective families should carefully evaluate the facility's ability to manage complex medical needs versus the positive social and rehabilitative environment described by others.
Quality Themes
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Concerns
Rating Trends
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Distribution · 26 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The care she received from the entire staff was incredible. They always kept us in the loop about everything going on. I give every department a 5 star rating..”
“My mom was here for rehabilitation after a bad fall and they took excellent care of her. From the business office with Jennifer to the nurses and wonderful physical therapists!”
“We have been sitting in my mother-in-law's room, waiting for anyone to respond to the call bell. We hear people walking by, and see their shadows under the door, but not a single person has stuck their head in.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring issues with medication management appearing in both 2023 and 2025 surveys, along with persistent problems in fire safety systems and building maintenance across all three inspection periods. While all 17 deficiencies have correction dates from the provider, the pattern of repeated violations in medication error rates, drug labeling, and safety systems suggests ongoing operational challenges that families should discuss during visits.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Sep 11, 2025
$4,394
Fine
Sep 11, 2025
$4,394
Azalea Health and Rehabilitation
nonprofit
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 36 of 48
Owners
Health Scholarships INC
Owner · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
25 reviews from families & visitors
Official Website
Visit azaleahealthrehabilitation.org
Medicare data downloads
Original nursing home datasets
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