Orchard Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
Bottom 25% in GA · Below recommended RN staffing · Worst in ETHICA HEALTH chain · $57,161 in fines · Abuse citation
What this means for your family
While reviewers consistently rate this facility highly for its staff and environment, the feedback is quite brief and lacks specific details regarding daily care routines. Families should schedule an in-person tour to observe staff-to-resident interactions firsthand and ask detailed questions about the specific care services relevant to their loved one's needs.
Google Reviews
Google Reviews
7 reviews on Google“Orchard Health and Rehabilitation receives consistent praise for its staff and facility quality. Reviewers highlight a positive environment, though the feedback is limited to brief, general endorsements rather than detailed accounts of care processes.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Well-regarded facility environment
- Consistent positive staff interactions
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how friendly and helpful the nursing staff is; how do you foster that kind of positive culture among your team?
- 2Since we want to ensure consistent care, could you tell us more about how the nursing team manages resident needs during shift changes?
- 3What specific steps are being taken to address recent inspection findings and ensure the facility meets the highest safety standards?
- 4In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating immediate care?
- 5What kind of daily activities or social programs do you have planned to keep the residents engaged and active in the community?
- 6How does the facility ensure that the high level of person-to-person interaction mentioned by others is maintained for every resident?
Personalized based on this facility's data
Key Review Excerpts
“Great facility and great staff! They are wonderful to your loved ones.”
“They staff is great and I really love the facility”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
6
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to serious deficiencies including resident abuse protection, behavioral health care, and facility administration issues in April 2025. The facility shows recurring problems with fire safety systems, electrical equipment, and emergency preparedness across all three surveys from 2021 to 2025. While all deficiencies report correction dates, the persistent pattern of safety violations and recent complaint-triggered findings regarding resident protection warrant careful consideration before visiting.
Apr 3, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Apr 3, 2025Routine13
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 26, 2023Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Jul 15, 2021Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Apr 3, 2025
$57,161
Ownership & Operations
Who Operates This Facility
Orchard Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 47 of 48 (Worst)
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit orchardhealth.org
Medicare data downloads
Original nursing home datasets
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