Azalea Gardens Nursing Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
Azalea Gardens is highly regarded for its compassionate care and clean environment, making it a strong candidate for long-term or end-of-life care. While most feedback is glowing, we recommend observing staff-resident interactions during your tour to ensure the professionalism noted by most families is consistent across all shifts.
Google Reviews
Google Reviews
11 reviews analyzed“Azalea Gardens Nursing Center receives high praise for its compassionate, attentive staff and clean, welcoming environment. Families frequently highlight the facility's dedication to end-of-life care and the professional, responsive nature of the nursing and environmental teams.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Professional and responsive administration
- High-quality end-of-life care
Concerns
- Rude behavior from nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a 5-star staffing rating, how does your team ensure that consistent, personalized attention is provided to every resident throughout the day?
- 2I noticed your facility has a high staffing rating, but I’ve heard some feedback regarding staff communication styles; how do you foster a culture of patience and kindness among your nursing team?
- 3Given that you have had a few state violations over the past year, could you walk me through the steps you’ve taken to address those concerns and improve your processes?
- 4I see you have a strong reputation for end-of-life care; what specific support systems or programs do you have in place to ensure residents and their families feel comforted and cared for during those sensitive times?
- 5What does a typical daily activity schedule look like for residents here, and how do you tailor these programs to accommodate different interests and mobility levels?
- 6How does your administration handle family feedback or concerns to ensure that communication remains open and responsive?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is super interactive and kind and are always willing to lend a hand if any of the residents or guests ask. The place stays cleaned and the residents always have plenty of opportunities to get out and about and the freedom to do what they want within reason.”
“The facility environmental team is top tier. Staff was very professional and pleasant. CNA Sharon and the RN on 2nd and 3rd shift was pleasant to work with, helped on the floor and was knowledgeable.”
“I am so thankful that she was at Azeala Gardens and surrounded by caring and professional staff, who truly love their patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Azalea Gardens has had 16 deficiencies across 4 surveys, with one complaint filed by families regarding notification procedures. The facility shows recurring issues with care planning, fire safety systems, and resident rights, but all violations have been corrected by the provider with documented correction dates, suggesting responsiveness to identified problems.
Mar 6, 2025Routine5
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 22, 2023Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 31, 2020Routine8
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Ownership & Operations
Who Operates This Facility
Azalea Gardens Nursing Center
for profit
Ownership & Management
Owners
Cain, Avonna
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit azaleagardensnc.com
Medicare data downloads
Original nursing home datasets
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