Ayers Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews
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What this means for your family
Ayers Health and Rehabilitation Center is highly regarded for its therapy programs and engaging social environment. However, because multiple families have reported concerns regarding nursing responsiveness and medical follow-up, we recommend that you personally monitor care during the first few weeks and maintain clear, written communication with the nursing supervisor regarding your loved one's specific medical needs.
Google Reviews
Google Reviews
61 reviews analyzed“Ayers Health and Rehabilitation Center receives a high volume of positive reviews from families praising the compassionate, family-oriented staff and effective rehabilitation programs. However, a minority of reviewers report serious concerns regarding nursing competency, poor communication, and inadequate hygiene or medical follow-up, suggesting inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/CNA staff
- Effective physical and occupational therapy programs
- Clean and well-maintained facility environment
- Active and engaging resident activities
Concerns
- Inconsistent nursing competency and failure to follow medical instructions (mentioned by 4 reviewers)
- Poor quality or inappropriate food options (mentioned by 3 reviewers)
- Slow response times to patient needs or call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve the quality of your dining and meal services?
- 2Given that your therapy programs are highly regarded, how do you ensure that the physical and occupational therapy goals are consistently integrated into the daily care plan for residents?
- 3What specific protocols are in place to ensure that medical instructions and medication management are communicated accurately between shifts to maintain high standards of care?
- 4With a 4-star staffing rating, how does your team manage call button response times to ensure residents feel supported and heard throughout the day and night?
- 5Since your facility offers a variety of engaging activities, could you walk us through how you tailor these programs to meet the different social and physical needs of your 120 residents?
- 6What steps is the leadership team currently taking to address the recent health inspection findings and ensure the highest level of safety and compliance for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist is good but the rest of the facility is horrible.”
“I’ve been an eye doctor providing eyecare to numerous nursing facilities, and I’ve always felt Ayers Health & Rehabilitation has been one of the very finest I go to.”
“The staff is always friendly and available to answer any questions. Thank you for all that you do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with resident assessments and care planning across multiple surveys, suggesting ongoing challenges in basic care coordination. A family filed a complaint about accident hazards and supervision in August 2025, indicating recent safety concerns. The facility has also had issues with respiratory care, infection control, and emergency power systems, though all deficiencies were reportedly corrected after identification.
Aug 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 6, 2025Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nov 9, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 12, 2022Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Federal Penalties
Fine
Aug 13, 2025
$16,153
Ownership & Operations
Who Operates This Facility
Ayers Health and Rehabilitation Center
nonprofit
Chain Affiliation
Health Services Management
16 facilities nationwide
Chain avg rating: 3.1/5 · Rank 9 of 16
Ownership & Management
Owners
Health Services Management, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit ayershealthandrehab.com
Medicare data downloads
Original nursing home datasets
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