Ayden Healthcare of Madeira
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 68 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (28 vs median 8.0)
- High staff turnover (55%)
- High RN turnover (62%)
Bottom 25% in OH · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
While the facility offers a beautiful environment and a robust activity program, the recurring reports of neglect and slow emergency response times are serious red flags. If you are considering this facility, we strongly recommend conducting unannounced visits during evening or weekend hours to observe actual staffing levels and response times firsthand.
Google Reviews
Google Reviews
68 reviews on Google“AYDEN HEALTHCARE OF MADEIRA (often referred to as Traditions at Camargo in reviews) presents a polarized experience for families. While many residents and families praise the facility's aesthetic, cleanliness, and active social calendar, there are recurring, serious reports of neglect, understaffing, and poor communication regarding medical care. Families should be aware of significant inconsistencies in the quality of care provided, particularly in the memory care unit and during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained facility
- Active and engaging social calendar
- Friendly and welcoming front-desk staff
- Strong rehab and nursing support for some residents
Concerns
- Severe understaffing, particularly on night shifts (mentioned by 4 reviewers)
- Neglect regarding hygiene and basic care needs (mentioned by 4 reviewers)
- Inadequate response to emergency call buttons (mentioned by 3 reviewers)
- High staff turnover leading to inconsistent care (mentioned by 2 reviewers)
- Poor medication management and coordination (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very active social calendar; could you walk me through how you ensure residents are consistently engaged and supported during these daily activities?
- 2Given the recent feedback regarding staffing levels, what specific steps is the facility taking to ensure consistent, high-quality care for residents during the night shifts?
- 3I see that you are very responsive to online feedback; how does that same level of communication translate to keeping families updated on their loved one’s daily hygiene and personal care needs?
- 4With the current CMS staffing ratings, how do you manage and prioritize response times when a resident uses their emergency call button?
- 5Could you explain your process for medication management and how you ensure accuracy and coordination, especially when there are staff transitions or changes in nursing personnel?
- 6Since consistency in care is a priority for us, how do you mitigate the impact of staff turnover to ensure my family member builds a stable, trusting relationship with their primary caregivers?
Personalized based on this facility's data
Key Review Excerpts
“The memory care is a complete joke! Not one person who woked in that area understood what their job was nor were they capable of taking care of memory patients.”
“The nursing team communicated with his primary care doctor and was very attentive to the discharge notes following his hospital stays and helped me coordinate in-home rehab.”
“Mom pressed both necklaces and went out in the hallway three times before she had to go to the nurses station which was empty And call 911.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple inspections, with families filing at least 21 complaints that triggered federal investigations. The most persistent problems involve food safety and meal quality, nursing staffing shortages, and medication management errors. Issues like inadequate nursing coverage, food storage violations, and medication errors have appeared repeatedly across surveys from 2020 through 2025, suggesting ongoing operational challenges that may affect resident care quality and safety.
Dec 16, 2025Routine26
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Dec 16, 2025Complaint6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Jul 9, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 13, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 19, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 16, 2024Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ownership & Operations
Who Operates This Facility
Ayden Healthcare of Madeira
for profit
Chain Affiliation
Ayden Healthcare
11 facilities nationwide
Chain avg rating: 2.5/5 · Rank 6 of 11
Ownership & Management
Owners
Kazarnovsky, Solomon
Owner
Stein, Abba
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit traditionsatcamargo.com
Medicare data downloads
Original nursing home datasets
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