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Nursing Home

Aviva at Fitzsimons

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

13525 E 23rd Ave, Fitzsimons · Aurora, CO 80045100 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 332 Google reviews

5
4
3
2
1
Aviva at Fitzsimons Nursing Home in Aurora, CO — Street View
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What this means for your family

This facility is an excellent choice for physical and occupational therapy, as the rehab team is consistently praised for their skill and dedication. However, families must be aware of significant concerns regarding nursing responsiveness and communication. We strongly recommend visiting during off-hours or weekends to observe staffing levels and asking for a direct contact person for medical updates before admission.

Google Reviews

Google Reviews

332 reviews analyzed
Aviva at Fitzsimons is a visually modern facility that many families initially choose for its hotel-like appearance and strong rehabilitation therapy department. However, there is a significant divide in experiences: while many praise the PT/OT staff and cleanliness, a recurring pattern of neglect, slow response times to call lights, and poor communication regarding patient care persists. Families should be aware that while the facility excels in physical therapy, the nursing and administrative responsiveness during off-hours is a frequent point of failure.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean9.0Activities6.0Meds3.0MemoryN/AComms3.0Value4.0

Strengths

  • Highly skilled and encouraging physical and occupational therapy teams
  • Modern, clean, and hotel-like facility environment
  • Welcoming and professional front-desk and administrative staff
  • Effective rehabilitation outcomes for many patients

Concerns

  • Excessive wait times for call lights and nursing assistance (mentioned by 12 reviewers)
  • Inconsistent or poor quality of food and meal delivery (mentioned by 8 reviewers)
  • Lack of communication between shifts and with family members (mentioned by 6 reviewers)
  • Understaffing, particularly during nights and weekends (mentioned by 5 reviewers)
  • Medication management errors or delays (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2343.82022(13)4.02023(72)4.62024(45)4.22025(64)5.02026(12)

Distribution

5
151
4
11
3
3
2
1
1
34

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy teams here; how do you tailor those programs to help residents reach their specific rehab goals?
  • 2It's great to see how much the administration engages with the community online; how does the staff ensure that we, as a family, stay consistently updated on our loved one's care between shifts?
  • 3What is the process for ensuring medication is administered accurately and on time, especially during the overnight hours or on weekends?
  • 4How does the nursing team manage call light responses to ensure residents aren't waiting too long for assistance during busy periods?
  • 5Could you tell us more about the dining experience, specifically how the kitchen manages meal delivery and ensures food quality remains consistent?
  • 6In the event of a medical emergency after hours, what are the immediate steps the on-site clinical team takes to stabilize a resident?

Personalized based on this facility's data


Key Review Excerpts

We pressed the help button and after an HOUR there were still no nurses in sight. What if my great-grandmother was alone and had an emergency??

Memory care family member · 2023☆☆☆☆

The nurses and CNAs are useless with the exception of Anthony. God forbid you leave anything of value. Someone stole a pair of my expensive prescription “progressive” eye glasses.

Long-term resident's family · 2025☆☆☆☆

The OT’s and PT’s have been amazing. That’s the only thing that’s keeps him here.

Long-term resident's family · 2023★★★★★
Source: 332 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.29hrs
OK
Registered nurses for medical care
Total Nursing
5.05hrs
OK
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
68%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Worse than Avg
Here
81.8%
US
95.5%
CO
94.7%
Adams
96.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.6%
Worse than Avg
Here
80.6%
US
93.4%
CO
93.6%
Adams
92.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.4%
CO
20.0%
Adams
18.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CO
8.5%
Adams
10.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
14.4%
CO
13.8%
Adams
18.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.7%
Better than Avg
Here
17.7%
US
19.4%
CO
21.7%
Adams
24.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.8%
Worse than Avg
Here
50.8%
US
79.7%
CO
75.6%
Adams
73.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.3%
Worse than Avg
Here
63.3%
US
81.8%
CO
76.3%
Adams
75.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
CO
1.5%
Adams
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Near state avg (8.8)
16 complaint-triggered
$23,271 in fines

Multiple families have filed complaints triggering 16 deficiencies, indicating ongoing concerns about care quality at this facility. Recurring issues span medication management, resident safety and accident prevention, and care planning standards. While most deficiencies show correction dates, the pattern of repeated violations in similar areas—particularly safety hazards appearing across multiple surveys—suggests persistent operational challenges that families should carefully evaluate before considering placement.

Aug 26, 2025Complaint
1
0689Moderate

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 2, 2025Complaint
1
0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 8, 2024Routine
11
0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0916Moderate

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Oct 8, 2024Complaint
1
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Oct 11, 2023Complaint
1
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 31, 2023Complaint
8
0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0697MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Federal Penalties

Fine

Aug 26, 2025

$7,008

Fine

Jul 31, 2023

$7,735

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

9total
4deficiencies
Apr 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 10, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Mar 10, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Mar 4, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 2, 2025Complaint
N/A0000 & 0658

A survey prompted by #CO38420, #CO38541, #CO38826 and Incident #38424 was conducted on 12/30/24 to 1/2/25. One deficiency was cited. Based on record review and interviews the facility failed to provide services for one (#3) of three residents out of seven sample residents according to professional standards of practice.Specifically, the facility failed to:-Ensure Resident #3 was consistently monitored when having a change in condition; -Follow the physician' s orders; and, -Call the provider when Resident #3' s blood pressure and heart rate dropped. Findings include:I. Facility policy and procedureThe Change in Resident Condition policy, dated 2/29/24, was provided by the regional clinical resource (RCR) on 12/30/24 at 2:59 p.m. It read in pertinent part, "A facility must immediately inform the resident; consult with the resident' s provider; and if known, notify the resident' s legal representative or an interested family member when there is a significant change in the resident' s physical, mental, or psychological status (deterioration in health in life threatening conditions)."Immediate notification to the provider would include but not limited to: a fall resulting in significant injury, critical lab values, respiratory arrest, acute changes in respiratory status, acute changes in cardiac status, significant change in wound status, significant changes to vital signs, sudden cognitive changes, or any life threatening episode."Document in the resident' s medical record the date and time of change of condition, who (physician/family member/responsible party) was notified regarding the condition change, information communicated, response and/or orders received, assessment of resident condition and ongoing monitoring of resident condition, care provided, document the time emergency personnel arrived and took over the care of the resident, if applicable and update the care plan as needed.The Verbal Orders policy, revised February 2014, was provided by the RCR on 12/30/24 at 2:59 p.m. It read in pertinent part, "Verbal orders shall only be given in an emergency or when the attending physician is not immediately available to write or sign the order. Verbal orders will always be based on ver..

Dec 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Dec 3, 2024Routine
N/A0000, 0927, 9999

A Comparative Federal Monitoring Survey was conducted on 12/3/24, following a State Agency Annual Survey on 10/31/24, in accordance with Title 42, Code of Federal Regulations, 483.73 et seq. (Emergency Preparedness). During this Comparative Federal Monitoring Survey, the facility was found to be in compliance with the Requirements for Participation in Medicare and Medicaid. Based on observation and interview, the facility failed to separate the transfilling area from any portion of a facility wherein patients are housed, examined, or treated by a fire barrier of 1 hour fire-resistive construction. The deficient practice affected 1 of 6 smoke compartments. The facility had a capacity for 100 beds with a census of 32 on the day of the survey.The findings include:Observation during the building inspection tour revealed first floor oxygen transfilling room was not separated from the rest of the facility by a fire barrier of 1 hour fire-resistive construction due to lack of a minimum 45 min fire rated door.An interview with the Maintenance Director revealed that facility was not aware of this requirement.The census of 32 was verified by the Administrator. The findings were acknowledged by the Administrator and the Maintenance Director during the exit interview. The facility was found to be in compliance with Title 42, Code of Federal Regulations, 483.73 et seq. (Emergency Preparedness). Two (2) story, Type II(111) construction. The building has complete coverage by an automatic sprinkler system.A Comparative Federal Monitoring Survey was conducted on 12/3/24, following a State Agency Annual Survey on 10/31/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found not to be in compliance with the Requirements for Participation in Medicare and Medicaid.The findings that follow demonstrate noncompliance with Title 42, Code of Federal Regulations, 483.90 (a) et seq. (Life Safety from Fire).

Oct 31, 2024Routine
N/A0000, 0223, 0291 and 2 more

INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is a two-story building Type II (000) construction without a basement. It is fully protected by a National Fire Protection Association (NFPA) 13 automatic fire sprinkler system, which includes a wet fire sprinkler system. This survey was conducted on October 31, 2024, to ensure compliance with the National Fire Protection Association (NFPA) 101 Life Safety Code (2012), Chapter 18 "New Health Care Occupancies", as well as the adopted portions of NFPA 99, Health Care Facilities Code (2012), and other referenced standards. STANDARD not met as evidenced by: Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system per National Fire Protection Association (NFPA) Standard 13 and Standard 25. This deficient practice could affect all residents, staff, and visitors should the automatic sprinkler system fail to operate promptly and effectively due to non-code-compliant maintenance. The pendent sprinkler in 1 North Hall shows signs of foreign materials around the working parts of the head.NFPA 101 2012 Edition Life Safety Code Standards require automatic sprinkler systems to be continuously maintained in reliable operating conditions and are installed, inspected, and tested periodically. 19.7.6, 4.6.12, NFPA 13, NFPA 25, 9.7.5The Director of Maintenance ac.. STANDARD not met: Based on observation and staff interviews during the survey, it was determined that the facility needed to maintain the trans-filling of oxygen storage room ventilation per NFPA 99 - Health Care Facilities, 9.3.7.2 and NFPA 55 Compressed Gases and Cryogenic Fluids Code. This deficient practice could affect all residents and staff within the facility should a emergency occur. The following evidenced this:The oxygen trans-filling room is not mechanically ventilated correctly to maintain a negative pressure per NFPA 99 and NFPA 55. The exhaust is vented into the attic space rather than directly to the outside.2012 NFPA 999.3.7.4 Transfilling area shall be provided with ventilation in accordance with NFPA 55, Compressed Gases and Cryogenic Fluids Code.9.3.7.5.3.1Mechanical exhaust.. STANDARD was not met based on observation and staff interviews regarding the emergency lighting. The facility failed to maintain the battery-powered emergency lights per 7.9.3 and 19.2.9.1. This deficiency could affect all residents and staff throughout the facility during primary power loss. This was evidenced by the following:No documentation was available during the record review of the facility-required testing of the battery-powered emergency lighting system at 30-day intervals for not less than 30 seconds monthly or annually for not less than 1 ½ hours .2012 Life Safety Code 101-7.9.3 Periodic Testing of Emergency Lighting Equipment. A functional test shall be conducted on every required emergency lighting system at 30-day intervals for not less than 30 seconds. An annual test s.. STANDARD was not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain sprinkler-protected hazardous areas per Life Safety Section 19.3.2.1. This deficient practice could affect all residents and staff in the main smoke compartment should there be smoke and heat transfer between the hazardous area and other portions of the building. This was evidenced by the following.The door to the Physical Therapy Gym serving as protection for hazardous areas that require a 1-hour separation from the main corridor. The self-closing device have been removed.Life Safety Code Section 19.3.2.1 requires that sprinkler-protected hazardous areas be separated from other spaces by smoke-resisting construction. Doors in..

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviva at Fitzsimons

Organization Type

for profit

Chain Affiliation

Chain Name

Vivage Senior Living

Chain Size

17 facilities nationwide

Chain avg rating: 3.4/5 · Rank 11 of 17

Ownership & Management

Owners

Kcp Aurora, LLC

Owner · Organization

38%

Mff Management, LLC

Owner · Organization

Moc Aurora LLC

Owner · Organization

38%

Brammeier, John

Owner

6%

Moskowitz, Jay

Owner

19%

Key personnel

Burmood, RyanW-2 Managing EmployeeKoretke, MaryW-2 Managing EmployeeBraghin, FernandoOfficer / DirectorBrammeier, JohnOfficer / DirectorMoskowitz, JayOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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