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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive administrative staff. Still worth an in-person visit.
based on 49 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Avir at Irving has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive administrative staff and clean and well-maintained environment under new management. Review the component ratings and current source records before deciding.
Families should note that this facility has undergone significant recent changes, with many recent reviews praising a 'rebirth' under new ownership and improved cleanliness. While many visitors highlight exceptional service from specific staff members like Toni, there are serious historical and recent reports of neglect regarding meal assistance and hygiene for residents with high care needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 52 analyzed
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned in the reviews. While the structure of the responses is somewhat templated, they successfully mirror the sentiment of the feedback.
Personalized based on this facility's data
Key Review Excerpts
“The administration here lead by Mr. Reed has been impressively on top of the rebirth of this facility. I am here for physical therapy after a major surgery on my back. The physical therapist are amazing.”
“Staff brought meals, set the tray down, and left. No one assisted him with eating, even though he clearly needed”
“From the moment I spoke with her, she was incredibly patient, knowledgeable, and compassionate. She took the time to answer all of my questions thoroughly and made sure I truly understood every step of the process.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
1
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring problems with fire safety systems, medication management, and infection control across multiple surveys, with families filing complaints about resident protection and accommodation issues. The same deficiencies appear repeatedly - heating/ventilation systems failed inspections three times, emergency power systems three times, and infection control three times, suggesting persistent operational challenges. While all issues have correction dates, the pattern of recurring problems in critical safety areas warrants careful consideration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Keep all essential equipment working safely.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
619 N Britain Road Opco LLC
for profit
LOH MANAGEMENT LLC
WALTER L REED
Avir Health Group
116 facilities nationwide
Chain avg rating: 2.3/5 · Rank 15 of 90
Owners
619 N Britain Road Holdings, LLC
Owner · Organization
TX Snf Holdings ,LLC
Owner (parent company) · Organization
Dagan, Amitia
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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