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Nursing HomeMedicaid Investigative

Avir at Bay City

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

700 12th St, Bay City, TX 77414120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 8 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (61%)
  • High RN turnover (60%)

Below average in Texas · Critically understaffed (RN) · Above average staffing · $23,689 in fines

Source: Medicare data

What this means for your family

This facility presents significant risks regarding medical oversight and patient safety, with specific reports of untreated wounds and hygiene neglect. If you choose this facility, you must be prepared to provide 24/7 supervision to ensure your loved one receives necessary treatments and basic care.

Google Reviews

Google Reviews

8 reviews analyzed
Families should exercise extreme caution, as multiple reviewers report severe medical negligence, including untreated wounds and lack of essential treatments. While one reviewer had a positive experience with memory care, others allege serious issues regarding patient safety, lack of communication, and inadequate hygiene care.

Quality Themes

Tap a score for details
Food5.0Staff2.0Clean1.0ActivitiesN/AMeds1.0Memory5.0Comms1.0Value1.0

Strengths

  • Friendly and kind staff (noted by one reviewer)
  • Good food quality (noted by one reviewer)
  • Positive experience in independent living

Concerns

  • Medical negligence and lack of wound care
  • Inadequate hygiene and bathing care
  • Poor management and communication barriers (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02016(1)5.02017(1)1.02019(1)1.02020(2)3.72022(3)

Distribution

5
1
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard some wonderful things about the kindness of your staff and the quality of the food; could you tell me more about the dining experience for residents?
  • 2How does the nursing team approach routine wound care and managing complex medical needs for residents?
  • 3With the recent focus on improving staffing levels, what specific steps is the facility taking to ensure consistent care during every shift?
  • 4What is your process for ensuring clear and frequent communication between the management team and family members?
  • 5How do you ensure that daily hygiene and personal care routines are consistently met for every resident?
  • 6What does a typical day look like in terms of social activities and engagement for the residents here?

Personalized based on this facility's data


Key Review Excerpts

After having my mom in several other medicaid facilities, I could not be any happier with her care. I have seen other reviews here and took great exception to their reviews. I wanted to communicate, as an educated man, father, husband. and son, that my experience with both of my parents has been exceptional.

Long-term resident's family · 2022★★★★★

My father was placed in this rehab and no wound care was done by the nurses. Except for one particular nurse he did not receive his nebulizer treatment unless she was around. His toe is now infected to the bone and is being treated for it today at the clinic.

Rehab patient's family · 2019☆☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.21hrs
28%
Registered nurses for medical care
Total Nursing
3.49hrs
85%
All nurses + aides combined
Staff Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.4%
TX
14.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.3%
TX
14.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
14.4%
TX
16.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.2%
Worse than Avg
Here
8.2%
US
3.2%
TX
3.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Well below state avg (9.1)
21 complaint-triggered
$23,689 in fines

This facility shows concerning patterns with families filing 21 complaints that triggered federal investigations, revealing recurring issues with medication management, care planning, and infection control. Problems have persisted across multiple years, with the same deficiencies appearing repeatedly in 2022, 2023, and 2024, suggesting ongoing systemic challenges despite corrections being reported after each citation.

Feb 26, 2026Routine
13
0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883ModerateCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887ModerateCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0379ModerateCorrected

Smoke Deficiencies

Have proper openings in smoke barrier doors.

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0929ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Dec 5, 2024Routine
4
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Dec 5, 2024Complaint
3
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 12, 2024Complaint
2
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Feb 26, 2024Complaint
1
0684SevereCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 21, 2023Complaint
2
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Feb 26, 2024

$13,627

Fine

Aug 29, 2023

$10,062

Ownership & Operations

Who Operates This Facility

Owner / Operator

Guadalupe County Hospital Board

Organization Type

for profit

Management Company

700 12TH STREET OPCO LLC

Administrator

CLINT CATES

Chain Affiliation

Chain Name

Avir Health Group

Chain Size

117 facilities nationwide

Chain avg rating: 2.3/5 · Rank 54 of 90

Ownership & Management

Owners

Guadalupe County Hospital Board

Owner · Organization

100%

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

700 12th Street Property Owner, LLC5% or Greater Security InterestHccf Management Group Xi LLC5% or Greater Security InterestWelltower INC5% or Greater Security InterestWelltower Nnn Group, LLC5% or Greater Security InterestGann, KodyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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