Aventura at Terrace View
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 28 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (32 vs median 8.0)
Bottom 25% in PA · Worst in AVENTURA HEALTH GROUP chain · $415,861 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility has received multiple, severe reports of neglect, abuse, and staffing failures that pose significant risks to resident safety. We strongly advise looking for alternative care options, as the consistency of negative reports regarding basic hygiene and medical care is highly concerning.
Google Reviews
Google Reviews
28 reviews on Google“Aventura at Terrace View receives polarized feedback, with some reviewers praising recent management improvements and staff, while others report severe neglect and dangerous conditions. Families frequently express alarm over critical issues including long wait times for basic care, medication errors, and unsanitary environments. Prospective families should exercise extreme caution and conduct thorough, unannounced visits given the recurring reports of staffing shortages and poor resident treatment.”
Quality Themes
Tap a score for detailsStrengths
- Some long-term staff members are described as compassionate
- Recent management initiatives noted by some reviewers
- Reported improvements in building aesthetics
Concerns
- Severe staffing shortages leading to neglect (mentioned by 7 reviewers)
- Excessive wait times for call bells and bedpans (mentioned by 4 reviewers)
- Unsanitary conditions and poor facility cleanliness (mentioned by 4 reviewers)
- Medication administration errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard some wonderful things about the compassion of your long-term staff members; how do you ensure that level of care is maintained across all shifts?
- 2With the recent management initiatives being noted, what specific steps are being taken to improve the consistency of response times for call bells?
- 3Could you walk me through your current protocols for medication administration and how you monitor for accuracy?
- 4What specific improvements have been made recently regarding the cleanliness of the resident rooms and common dining areas?
- 5How does the facility manage nutrition and dining experiences to ensure residents are getting high-quality, appetizing meals?
- 6What is the protocol for handling medical emergencies after hours, and how is the nursing staff notified?
Personalized based on this facility's data
Key Review Excerpts
“My father was admitted to this facility a little over a month ago and within a week contracted Hepatitis A from contaminated food or water... While he was experiencing symptoms... he waited 40 minutes to an hour to get a bed pan.”
“SEVERLY ABUSED,hit by nurses aides,needed wound care left on bed pan for 3 hrs strapped in a wheel chair served bloody chicken forced in shower at 530am”
“I’ve been in this place for two weeks. Worst experience in my life. I waited an hour and a half to be put on a bed pan... I’ve wilted hours to get my pain meds on 2nd shift because we didn’t have a nurse.”
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing problems with families repeatedly filing complaints (103 out of 169 deficiencies), particularly about accident prevention and safety, food service problems, and medication management. Recent issues include uncorrected problems with accident hazards, meal timing, and quality oversight as of early 2025. While most deficiencies show correction dates, the persistent pattern of complaint-triggered violations across safety, nutrition, and pharmacy services suggests families should carefully evaluate whether this facility can consistently provide safe, quality care.
Ownership & Operations
Who Operates This Facility
Aventura at Terrace View
for profit
Chain Affiliation
Aventura Health Group
12 facilities nationwide
Chain avg rating: 1.8/5 · Rank 10 of 11 (Worst)
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit aventuraatterraceview.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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