Avamere at Moses Lake
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Avamere at Moses Lake is highly regarded for its compassionate, long-term staff and supportive environment for residents and their families. While the feedback is overwhelmingly positive, we recommend asking management about their current kitchen sanitation protocols to ensure the recent concern regarding dish cleaning has been addressed.
Google Reviews
Google Reviews
28 reviews on Google“Avamere at Moses Lake is consistently praised by families for its warm, compassionate, and attentive staff who make residents feel at home. Reviewers frequently highlight the clean environment, engaging activities, and the supportive care provided during both daily living and end-of-life transitions. While the feedback is overwhelmingly positive, one recent reviewer noted a specific concern regarding kitchen hygiene practices.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Clean and well-maintained facility
- Supportive care during hospice and end-of-life
- Active engagement and daily activities
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how much care you put into responding to families online; how does that same level of attentiveness translate to the daily care of your 85 residents?
- 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas stay comfortable for everyone?
- 3We are looking for a place with a lot of life; could you tell us more about the specific daily activities and social engagements available to residents?
- 4Since we are looking for long-term peace of mind, how does your team approach providing compassionate support during more difficult transitions, such as hospice or end-of-life care?
- 5In the event of a medical emergency during the night, what is the protocol for getting immediate assistance for a resident?
- 6How do the staff members build those warm, personal connections with residents to ensure they feel truly at home here?
Personalized based on this facility's data
Key Review Excerpts
“My brother passed away after living at Avamere for about 3 years. I just want to recognize and thank the staff for the wonderful care he received. They were always friendly and attentive and he really liked living there.”
“My Mom has been a resident for 9 1/2 years. She is treated very well. Staff is very friendly to family. They listen to family suggestions and accommodate the residents.”
“The staff is kind, respectful and helpful. They are a ray of sunshine entering her apartment every day. They are friendly, supportive, and responsive to the needs of residents.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 25, 2025FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected.
May 7, 2025FireCleanReport
The inspection was conducted in response to a complaint regarding a fire alarm activation on April 23, 2025. The cause was identified as a battery failure in a nursing paging system that was no longer in use. No violations were noted.
Apr 24, 2025Inspection
A separate follow-up letter dated 06/11/2025 confirms that the deficiency regarding WAC 388-78A-2230-1-c was corrected.
The facility failed to notify the prescribing health care provider when residents 1 and 9 refused their medication on multiple occasions.
One staff member had not completed required mental health and dementia specialty training within 120 days of hire (completed by time of inspection).
Oct 30, 2023Fire
The document is a fire inspection report following a complaint investigation (Complaint #103822). Approval status is listed as 'Approved'.
Investigation into a power outage and generator malfunction revealed a small leak on the anti-freeze line of the generator. The issue has been repaired and is in working order. There were no signs of a fire, sprinklers were not activated, there were no evacuations, no injuries, and no fire department response.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit avamereatmoseslake.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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