Avalon Care Center - Scappoose
Strong Medicare quality ratings; families often praise compassionate and loving nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate and attentive nursing staff, making it a strong choice for those prioritizing emotional support and quality care. However, families should have a clear conversation with administration regarding emergency protocols to ensure that requests for medical intervention are honored promptly.
Google Reviews
Google Reviews
9 reviews on Google“Avalon Care Center in Scappoose is frequently praised for its compassionate, attentive nursing staff who provide a warm and supportive environment for residents. While most families express deep gratitude for the care their loved ones received, there is a notable concern regarding administrative decision-making during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- High level of personalized resident care
- Active engagement and activity programs
- Strong support during end-of-life care
Concerns
- Delays or resistance in calling emergency services when requested
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's smaller size of 40 residents, how do you ensure that personalized care and engagement remain consistent across all shifts?
- 2I noticed that the staffing rating is a 3/5; how does your team manage workloads to ensure that residents receive timely attention and support?
- 3Could you walk me through your protocol for escalating medical concerns, and how you keep families informed when a resident's health status changes?
- 4I read some wonderful things about your end-of-life support; how do you balance that level of dedicated care with the daily activity programs for residents who are more active?
- 5Communication is very important to our family; what is the best way for us to stay in the loop regarding our loved one's daily well-being and any facility updates?
- 6Since you have a smaller community, what are some of the most popular activities that help residents build friendships with one another here?
Personalized based on this facility's data
Key Review Excerpts
“They gave my mom the place to pass peacefully after an awful experience at another facility. I have so gratitude in my heart when I think of this place and the sweet faces that showed my mom love in every contact they had with her.”
“Everyone who works at Avalon Scappoose is amazing. They know each person so well and care for them deeply.”
“The staff there are always so friendly and amazing. Always willing to help out, with lots of activities for your family members to participate in. It feels like home away from home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
3
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avalon Care Center has concerning deficiencies across multiple surveys, with families filing complaints that led to inspection findings about accident hazards and grievance procedures. Most issues involve resident care planning, daily living assistance, and emergency preparedness protocols. While the facility has correction plans for all deficiencies, care planning problems recur across multiple years, suggesting ongoing challenges in this critical area.
Apr 3, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 19, 2025Routine15
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 26, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Aug 16, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 16, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 13, 2019Routine6
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Avalon Care Center - Scappoose
for profit
Chain Affiliation
Avalon Health Care
16 facilities nationwide
Chain avg rating: 3.6/5 · Rank 7 of 13
Ownership & Management
Owners
Kirton, Hyrum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit avalonhealthcare.com
Medicare data downloads
Original nursing home datasets
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